Member Experience Specialist & Personal Shopper

Walmart; Baytown (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Walmart in Baytown, TX is seeking a Membership Associate to help Members understand Membership benefits, promote value, and process Memberships upgrades and related credit accounts. You will assist Members, locate merchandise, and ensure accurate orders and invoices while maintaining safety and company standards.

The role emphasizes delivering excellent Member service, collaborating with team members, and adhering to Walmart policies.

Qualifications

• Experience in customer service is a plus.
• Ability to assist with purchasing decisions and resolve issues.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Assist Members with purchasing decisions, locate merchandise, and resolve issues.
• Process Membership upgrades and credit accounts and support sales events.
• Fulfill Member Fax n Pull and Click n Pull orders, wrap and palletize items, ensuring accuracy of orders and invoices.

Skills

Customer service

Retail knowledge

Job description

Walmart in Baytown, TX is seeking a Membership Associate to help Members understand Membership benefits, promote value, and process Memberships upgrades and related credit accounts. You will assist Members, locate merchandise, and ensure accurate orders and invoices while maintaining safety and company standards.

The role emphasizes delivering excellent Member service, collaborating with team members, and adhering to Walmart policies.