Member Experience Specialist for a Fast-Growth Team

Rocket Carwash; La Vista (NE); On-site; USD 21,000 - 22,000; Full time

Job summary

Rocket Carwash is seeking a friendly Member Support Specialist in Nebraska area to greet guests, check in on their experience, and help deliver a high-energy, customer-centric wash experience. This role focuses on service quality and team collaboration.

No experience required; we provide training. Must be at least 16, able to lift up to 50 pounds, and comfortable working outdoors on varying shifts. Pay is $15-$16/hr with growth opportunities.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a dynamic, fast-paced environment.
• Must be at least 16 years old and eager to learn.

Responsibilities

• Greet guests warmly and build memorable member connections.
• Prepare vehicles before wash; follow safety SOPs.
• Check in on member experience during visits.
• Maintain a clean, organized location and perform side-work.
• Collaborate with team and uphold safety regulations.
• Handle basic to intermediate technology tasks as needed.

Skills

Customer service

Communication

Team player

Professionalism

Adaptability

Job description

Rocket Carwash is seeking a friendly Member Support Specialist in Nebraska area to greet guests, check in on their experience, and help deliver a high-energy, customer-centric wash experience. This role focuses on service quality and team collaboration.

No experience required; we provide training. Must be at least 16, able to lift up to 50 pounds, and comfortable working outdoors on varying shifts. Pay is $15-$16/hr with growth opportunities.