Member Experience Specialist

Sam's Club; Edmond (OK); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

A retail membership organization in Edmond seeks an individual to provide top-notch customer service, maintain the checkout area, and resolve member issues. The role involves training new associates on company policies and promoting safety standards. Ideal candidates should be customer-focused and willing to help members navigate services and technology. A comprehensive benefits package includes health coverage, paid time off, and educational opportunities, with an hourly wage range of $17.00 to $25.00.

Qualifications

• Strong customer service orientation with ability to resolve issues.
• Experience in maintaining safety and security standards.
• Ability to work collaboratively in a team environment.

Responsibilities

• Provide member service and resolve member issues.
• Maintain checkout area and assist with payments.
• Train new associates on company policies and technology.
• Comply with company safety standards and procedures.

Skills

Customer service

Safety compliance

Team collaboration

Merchandising

Job description

A retail membership organization in Edmond seeks an individual to provide top-notch customer service, maintain the checkout area, and resolve member issues. The role involves training new associates on company policies and promoting safety standards. Ideal candidates should be customer-focused and willing to help members navigate services and technology. A comprehensive benefits package includes health coverage, paid time off, and educational opportunities, with an hourly wage range of $17.00 to $25.00.