Member Experience Specialist

Walmart Inc.; Eden (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Paid time off benefits

Other benefits

Live Better U

Job summary

Walmart Inc. operates Sam's Club in Pueblo, CO, inviting an associate to provide member service, manage checkout areas, resolve issues, and promote products and services. The role emphasizes assisting with self-service technology and processing purchases.

The position offers an hourly wage between $18.00 and $26.00, with shifts varying, and a robust benefits package including health and retirement options, paid time off, training, and opportunities for advancement.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns and promotes Sam's Club products and services.
• Provides guidance and support regarding self-service technology.
• Processes member purchases and assists with payments, returns, refunds, and exchanges according to policies.
• Follows safety standards and conducts safety sweeps.
• Maintains entrance and exit areas, verifies memberships, and assists with purchasing decisions.
• Zones, arranges and organizes merchandise and helps transport items.
• Ensures a safe shopping environment and secures assets per company policy.
• Delivers training on processes, tools, and new programs to associates.
• Complies with policies, completes tasks, and supports continuous improvement.

Job description

Walmart Inc. operates Sam's Club in Pueblo, CO, inviting an associate to provide member service, manage checkout areas, resolve issues, and promote products and services. The role emphasizes assisting with self-service technology and processing purchases.

The position offers an hourly wage between $18.00 and $26.00, with shifts varying, and a robust benefits package including health and retirement options, paid time off, training, and opportunities for advancement.