Member Experience Shopper

Walmart Inc.; Weslaco (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Life insurance

Paid time off

Company discounts

Military Leave Pay

Job summary

Walmart Inc. in Weslaco, Texas is seeking a Customer Service Associate to help members with Membership benefits, promote value of Walmart products and services, and process Memberships upgrades and credit accounts.

You will participate in sales events to meet Membership goals while maintaining safety and accurate order processing. The role emphasizes member service and adherence to Walmart policies and integrity standards.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits promoting the value of Company products and services processing Memberships upgrades and credit accounts participating in sales and marketing events and making efforts to meet Membership goals
• Maintains safety of Facility by following all safety standards procedures and guidelines including conducting safety sweeps following proper forklift spotting procedures following proper procedures for handling and disposing of hazardous materials following Company steel standard guidelines and correctingreporting unsafe situations to Management
• Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders pulling items from shelves scanning items wrapping and palletizing items ensuring the accuracy of orders and invoices securing items until Members arrive and following up on outofstock merchandise to meet Member needs
• Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback
• Provides Member service by acknowledging the Member identifying their needs assisting with purchasing decisions locating merchandise resolving issues and concerns and promoting the Companys products and services
• Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices

Job description

Walmart Inc. in Weslaco, Texas is seeking a Customer Service Associate to help members with Membership benefits, promote value of Walmart products and services, and process Memberships upgrades and credit accounts.

You will participate in sales events to meet Membership goals while maintaining safety and accurate order processing. The role emphasizes member service and adherence to Walmart policies and integrity standards.