Member Experience Sales Associate - Med Center

Orangetheory Fitness | Afterburn Coaching; Houston (TX); On-site; USD 15,911 - 22,661; Part time

Benefits offered by this job

Opportunities for advancement

Free workouts

Flexible schedule

401K Plan

Dental and vision insurance

Potential for PTO benefits

Job summary

A fitness coaching company in Houston is seeking motivated team members to enhance member experiences. Ideal candidates will have excellent customer service skills and the ability to connect positively with others. Roles include providing support and ensuring a welcoming environment, along with opportunities for advancement. Flexible scheduling is available, with part-time and full-time options. This position offers a dynamic workspace focused on helping clients achieve their fitness goals.

Qualifications

• 1+ years of related experience in a similar role.
• Self-motivated with a customer-care mindset.
• Eager to learn and help others.

Responsibilities

• Cultivate connections with members and guests.
• Deliver exceptional service and support.
• Ensure a safe and clean studio environment.

Skills

Customer service

Interpersonal skills

Motivation

Job description

We Work Hard so Others Can Live More.

We’re on the lookout for high caliber, results-driven team members to join the Orangetheory Fitness Afterburn Coaching Team!

At Orangetheory Fitness, our heartbeat is to deliver proven fitness results for a healthier world. We’re passionate about the ability for all people, regardless of age, shape, size, or ability, to be successful and achieve life-changing results.

Do you have a go-getter, get-it-done attitude? Do you have a customer-care mindset with a desire to help others live better? Do you like having a money-earning potential in your hands? Do you want to be part of a dynamic, game-changing team and organization?

If you answered yes, yes, yes, and YES, then we want YOU on our team!

You’re a great fit for this role because you are motivated to:

• Demonstrate dedication to ensuring maximum member experience satisfaction.
• Consistently strive for and achieve outstanding member service while consistently meeting and/or exceeding key performance standards.
• Promote enthusiasm for fitness and the OTF brand by assisting new members to embark on their fitness journey.

Your day-to-day will be spent:

• Cultivating genuine, experience-focused connections with members and guests, including but not limited to answering questions, resolving concerns, and ongoing outreach regarding membership status.
• Ensuring a friendly, helpful, and inclusive experience for all members and guests.
• Delivering an exceptional and versatile sales and service experience to all members and guests—generating inspiration that leads to fitness goal pursuit with our community.
• Demonstrating a commitment to ensuring a safe and clean studio environment for members and guests.

We’re ready for YOU to join our team if you are:

• Positive, genuine, and passionate—self-motivated, eager to learn, enjoy interacting, helping others, and sincerely care about the well-being of others.
• Possess exceptional interpersonal skills and are customer-service focused with a willingness to deliver above and beyond levels of service as well as eager to seek opportunities to develop and contribute valuably.
• You have 1+ years of related experience in a similar role.

Compensation

Pay: $14.00/Hour

Job Type: Variable Hour Employee – Part-time & Full-time hours available

Hours per week: 20-40, 25 or more preferred

Benefits & Perks

• Opportunities for advancement! We strive to develop our teams within, and our goal is to offer our OTF rockstars long-term career opportunities.
• WORKOUT FOR FREE!
• Casual/Fitness Dress-code
• Flexible schedule
• 401K Plan
• Dental and vision insurance plans
• Other benefits to include supplemental insurance plans such as hospital, indemnity, and critical illness
• Potential for PTO benefits and medical insurance after initial measurement period

Diversity Commitment Statement

"The presence and influence of Diversity & Inclusion within Orangetheory Fitness Afterburn is not just a vital and ethical standard to maintain but a powerful confluence and mandatory action. We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard and where diversity can be recognized as an asset rather than an obstacle. Our mission is to coach and train our team to be inclusive and accepting of our differences. We believe that in order to affect the change that we want to see in the world, it begins with how we, Orangetheory Fitness Afterburn, are committed to creating workplace equity and diversity while cultivating, fostering, and protecting a culture of inclusion and acceptance.

Equal Employment Opportunity

• Afterburn participates in the federal government’s E-Verify Program.
• Afterburn provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
• Afterburn is an Employment-at-Will Employer.