Member Experience Rep/Teller (MXR)

New Alliance Federal Credit Union Inc; Ambridge (Beaver County); On-site; USD 23,419 - 25,485; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Paid Time Off

401(k) Plan

Life, Short-Term, and Long-Term disability coverage

Employee recognition programs

Free Parking

Job summary

New Alliance Federal Credit Union Inc is seeking full-time Member Experience Representatives/Tellers to work between the Ambridge and Monaca branches. The role includes providing exceptional service, handling banking transactions, and opening accounts.

The ideal candidates should have a friendly personality, an aptitude for numbers, and a strong work ethic. They will enjoy benefits like health insurance and a 401(k) plan.

Qualifications

• Ability to pass a drug and background check.
• Must be detail-oriented and work well in a team environment.
• Experience in customer service preferred.

Responsibilities

• Provide consistent exceptional service to members.
• Assist members with routine banking transactions.
• Open accounts and take loan applications.

Skills

Friendly personality

Aptitude for numbers

Strong work ethic

Customer service

Education

High school or equivalent

Job description

Our growing credit union is looking for full‑time Member Experience Representatives/Tellers to work between our Ambridge and Monaca branches.

Teller/Member Experience Representatives will provide consistent exceptional service for our members. They are responsible for assisting members with their financial needs, including routine banking transactions and generating referrals for additional services through the use of defined relationship sales behaviors. The job at this location is primarily teller duties with additional duties of opening accounts and taking loan applications. This individual must be detail oriented, work well in a team environment, and be able to meet deadlines.

Qualifications

• Friendly personality
• Aptitude for numbers
• Strong work ethic
• Ability to pass a drug and background check

Hours

40 hours per week

Benefits

• Health, Dental, and Vision Insurance for employees and their dependents.
• Paid Time Off.
• 401(k) Plan
• Life, Short-Term, and Long-Term disability coverage.
• Employee recognition programs.
• Free Parking

Job Type

Full‑time

Pay

$17.00 – $18.50 per hour

Schedule

• 8 hour shift
• Day shift
• Monday to Friday

Education

• High school or equivalent (Required)

Experience

• Customer service: 1 year (Preferred)

Ability to Relocate

• Ambridge, PA 15003: Relocate before starting work (Required)

Work Location

Ambridge and Monaca branches.

Equal Opportunity Statement

New Alliance FCU is an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, military status or any other status protected by law. This policy applies to all employment decisions, including recruitment, hiring, training, promotion, compensation, benefits, and termination. New Alliance FCU commits to promoting diversity, equity, and inclusion and will provide reasonable accommodations to qualified individuals with disabilities as required by law.