Member Experience Personal Shopper

Sam's East, Inc.; Brandon (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off

Employee discounts

Education programs

Job summary

Sam's Club in Brandon, FL is seeking a Membership Specialist to inform Members about benefits, promote Walmart products and services, and assist with upgrades and credit accounts. You will deliver member service and support sales goals on a team-focused, safety-conscious environment.

The role emphasizes accurate order processing, safety compliance, and collaboration with store teams to meet Membership targets while reflecting Walmart's customer-obsessed culture.

Qualifications

• Develops and supports Membership by providing information on Membership benefits.
• Promotes the value of Company products and services to Members.
• Processes Membership upgrades and credit accounts.
• Fulfills Member Fax n Pull and Click n Pull orders; ensures accuracy of orders and invoices.
• Provides Member service by acknowledging needs and assisting with purchasing decisions.

Responsibilities

• Complies with company policies, procedures and standards of ethics and integrity by applying related action plans.
• Respect the Individual: embraces differences and fosters belonging.
• Act with Integrity: upholds Walmart values and accountability.
• Serve our Customers and Members: delivers results with the customer in mind.
• Strive for Excellence: pursues continuous improvements and learning.

Job description

Sam's Club in Brandon, FL is seeking a Membership Specialist to inform Members about benefits, promote Walmart products and services, and assist with upgrades and credit accounts. You will deliver member service and support sales goals on a team-focused, safety-conscious environment.

The role emphasizes accurate order processing, safety compliance, and collaboration with store teams to meet Membership targets while reflecting Walmart's customer-obsessed culture.