Member Experience Front Desk (Flexible Hours)

Planet Fitness; Eugene (OR); On-site; USD 19,000 - 23,000; Full time

Job summary

Planet Fitness in Eugene, OR is seeking a Front Desk Associate to greet members and guests, handle check-ins, billing, and renewals, and maintain a welcoming, clean club environment. You will assist with membership inquiries, direct members to resources, and promote memberships and services.

The role emphasizes strong customer service, effective communication, and the ability to multi-task in a fast-paced setting, including evenings and weekends. High school diploma or equivalent is required.

Qualifications

• Previous customer service experience is preferred (not required).
• Strong communication and interpersonal skills.
• Basic computer skills are required.
• Positive attitude with a friendly, welcoming demeanor.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist members with membership options, policies, and services.
• Handle check-ins, billing and renewals at the front desk.
• Keep front desk area organized and assist with club cleanliness.
• Promote memberships and other services to guests.

Skills

Customer service

Communication

Interpersonal skills

Computer skills

Multi-tasking

Flexibility

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness in Eugene, OR is seeking a Front Desk Associate to greet members and guests, handle check-ins, billing, and renewals, and maintain a welcoming, clean club environment. You will assist with membership inquiries, direct members to resources, and promote memberships and services.

The role emphasizes strong customer service, effective communication, and the ability to multi-task in a fast-paced setting, including evenings and weekends. High school diploma or equivalent is required.