Member Care Representative - Work From Home

Lever, Inc.; Horn Lake (MS); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Work from home

Job summary

Lever, Inc. seeks a motivated team member to join a remote role that helps families understand and set up protection options. Flexible hours, mentorship, and clear expectations are part of the role.

You will work in a supportive environment that values growth, personal accountability, and honest conversations, while maintaining strong collaboration with the team.

Emphasis on coaching over pressure and a pathway for development supports long-term success within the company.

Qualifications

• Excellent communication skills.
• Ability to self-manage and stay organized.
• Familiar with teamwork and building good team habits.
• Demonstrates integrity as standard.

Skills

Communication

Self-management

Team habits

Integrity

Job description

Remote seat on a team that helps families understand and set up protection options.

Flexible hours. Mentorship. Clear expectations.

Offer

• 1. Purpose with a process — not vague “help people.”
• 2. Work from home.
• 3. A growth path if the numbers and the attitude are there.
• 4. Coaching instead of sink-or-swim.
• 5. Honest conversations only. No pressure theater.

Bring

• Communication skill
• Self-management
• Team habits
• A spine — integrity is not optional