Member Benefits & Claims Specialist

1199SEIU Benefit and Pension Funds; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

1199SEIU Benefit and Pension Funds in New York seeks a motivated individual for a customer service position. This role involves communicating with healthcare providers about member eligibility for health benefits and managing claims processing inquiries.

The ideal candidate will possess a High School diploma or GED, with two years of customer service experience. Strong communication skills and the ability to handle high call volume are essential.

Qualifications

• High School Diploma or GED required; some college or degree preferred.
• Minimum two years of high-volume customer service experience required.
• Experience in health claims processing preferred.

Responsibilities

• Communicate with healthcare professionals regarding member eligibility and claims.
• Verify eligibility for members and dependents.
• Create and manage call tracking records.

Skills

Customer service experience

Keyboarding skills

Communication skills

Multi-tasking

Education

High School Diploma or GED

Some College or Degree

Tools

QNXT

Vitech

Job description

1199SEIU Benefit and Pension Funds in New York seeks a motivated individual for a customer service position. This role involves communicating with healthcare providers about member eligibility for health benefits and managing claims processing inquiries.

The ideal candidate will possess a High School diploma or GED, with two years of customer service experience. Strong communication skills and the ability to handle high call volume are essential.