Member Assist Cart Attendant

Sam's Club

Papillion (NE)

On-site

USD 24,796 - 34,440

Part time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and company-paid life insurance

Paid time off including vacation and sick leave

Education benefits with tuition paid for by the company

Job summary

A retail giant in Papillion is seeking a part-time Member Assistant. You will be responsible for assisting members, maintaining a clean parking lot, and delivering exceptional customer service. Ideal candidates thrive in fast-paced settings and prioritize member satisfaction. Join us to kickstart your career with competitive pay and excellent benefits.

Responsibilities

Ensure members see a well-kept parking lot and assist them with loading their vehicles.
Provide exceptional customer service by acknowledging member needs.
Maintain a clean, neat, and member-ready area.

Skills

Customer Service

Job description

Overview

Be among the first 25 applicants. This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $25.00/hr

Position summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

You will thrive in this role if you

You thrive in fast-paced environments
You’re a multi-tasker at heart
You keep member satisfaction as your top priority
You can stand for long periods of time while assisting members quickly and accurately
You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

You will make an impact by

Maintaining a positive attitude by smiling, greeting and thanking members
Providing exceptional customer service to members across the club as needed, answering any questions they may have
Maintaining a clean, neat, and member-ready area

The member assistant – cart attendant is a great way to start a fulfilling career at Sam’s Club. Apply now!

What you'll do

Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering members alternative product options; ensuring products are selected and packaged according to company policies; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services.

Maintains safety of facility according to company policies by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.

Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment; and maintaining parking lot cleanliness.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress; determining and addressing opportunities for improvement; adapting to change, difficulties, and feedback.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Benefits

Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
Other benefits include short-term and long-term disability, company discounts, military leave, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for associates. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $18.00 to $25.00.

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service

Location: 9851 S. 71St Plaza, Papillion, NE 68133-0000, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no tolerance policy regarding illegal drugs and alcohol on the job.

Seniority level