Member Assist Cart Attendant

Sam's Club; Ocala (FL); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and stock purchase options

Paid time off including PTO and parental leave

Job summary

A leading retail warehouse club in Ocala, FL is seeking a Member Assistant – Cart Attendant. In this part-time role, you will enhance the member experience by maintaining a clean parking lot and assisting customers with their needs. Ideal candidates are positive and customer-focused. Competitive pay ranging from $16.00 to $23.00 per hour, with various benefits including health coverage and education assistance.

Qualifications

• Ability to maintain a positive attitude and customer focus.
• Experience in a customer service role is preferred.

Responsibilities

• Ensure a positive shopping experience for members.
• Maintain cleanliness of the parking lot and member areas.

Skills

Customer service

Positive attitude

Job description

Base pay range

$16.00/hr - $23.00/hr

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

You will make an impact by:

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area

The member assistant – cart attendant is a great way to start a fulfilling career at Sam’s Club. Apply now!

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

What you’ll do

Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company’s products and services.

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.

Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company’s products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.

Complies with company policies, procedures, and ethics by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

At Sam’s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO for vacation, sick leave, holidays, or other purposes. Amount depends on job classification and length of employment. Will meet or exceed paid sick leave laws where applicable. See information about PTO at One.Walmart.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $16.00 to $23.00

Additional compensation

Premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications and Preferred Qualifications are outlined below. If none are listed, there are no minimum or preferred qualifications specified in this posting.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Retail

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