Meeting Planner

American Express Global Business Travel; Raleigh (NC); Remote; USD 55,000 - 103,000; Full time

Job summary

A global travel management company is seeking an Event Planner to lead program planning and deliver exceptional service on travel programs. You will coordinate logistics, manage vendor relationships, and ensure client satisfaction. The ideal candidate has strong project management skills, experience in the Meetings and Events Industry, and a passion for client management. This position offers flexible benefits and requires travel up to 25%.

Benefits

Health and welfare insurance plans

Retirement programs

Travel perks

Learning platform access

Qualifications

• Experience working within budgets is essential.
• Flexibility to travel internationally and domestically up to 25% of the time.
• Professional experience in the Meetings and Events Industry is preferred.

Responsibilities

• Lead coordinating and implementing program logistics.
• Conduct research and coordinate relationships with vendors.
• Ensure supplier contracts are legally protective.
• Handle program costs and client payment requirements.

Skills

Project management

Client management

Strong prioritization skills

Excellent communication skills

Tools

Cvent

Job description

Overview

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As an Event Planner, you’ll work closely with clients to understand and deliver on their meeting program goals. Working closely with your team, you’ll lead program planning from contract execution to final billing, while providing unparalleled levels of customer service on all travel programs.

What You’ll Do:

• Lead coordinating and implementing program logistics to achieve impact
• Conduct research and coordinate relationships with vendors, making use of preferred relationships to ensure the selection of high-quality vendors
• Ensure supplier contracts are legally protective of both Amex GBT and client
• Lead program costs, identify cost savings strategies, review all invoices and report them to a reconciliation specialist to ensure accurate charges, and handle client\'s payment requirements as defined per program or account
• Determine program needs for on-line registration and assist event owners with communication to attendees, ensuring a user-friendly registration site that captures all vital data
• Handle logistics with venue staff, coordinate vendor performance, and be present and available for event staff requests and support
• Conduct program debrief with client and provide full briefing report post event
• Develop service recovery plans for events and ensure improvement goals are achieved or exceeded
• Develop and maintain knowledge of technology and/or software solutions (Cvent)

What We’re Looking For:

• Passionate about project management, meetings management and client management experience
• Experience working within budgets
• Strong prioritization skills
• Excellent written and verbal communication skills
• Ability to work independently due to this position being Remote, while also having a collaboration attitude to coordinate with additional team members and stakeholders
• Flexibility to travel internationally and domestically up to 25% of the time
• Professional experience in Cvent
• Knowledge and prior experience in the Meetings and Events Industry

Location

United States

Salary and Benefits

The US national base salary range for this position is from $55,300.00 - $102,700.00. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, the role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance are provided in the Benefits-at-a-Glance document.

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Additional disclosures in accordance with the LA County Fair Chance Ordinance are provided in the applicable documentation. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Learn more about opportunities at Amex GBT by visiting our careers page.