MedTech Field Service Technician Mechanical - Midwest/CST

IQVIA; San Antonio (TX); On-site; USD 37,000 - 44,000; Full time

Job summary

IQVIA MedTech is seeking a Field Service Technician to travel nationwide, install, update, and service specialized hospital beds while delivering exceptional customer support. This 100% travel role requires meeting credentialing and immunization requirements and maintaining documentation throughout the job.

You will help healthcare facilities by testing and validating equipment, ensuring quality service, and expanding opportunities in the medical device field.

Qualifications

• Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience. (2-3 years field experience)
• Professional business acumen and effective communication skills required.
• Self-motivated individual who can work independently or collaboratively within a team, required.
• Strong time management and organizational skills to ensure on-time completion of project assignments.
• An active and unrestricted driver license, and a personal vehicle for local work-related assignments.
• Ability to sit and stand for long periods of time and lift up to 70 pounds, required.
• Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status is required or willing to obtain if offered role.
• Position may/will require up to date immunizations.

Responsibilities

• Provide ongoing communication and customer support to on-site hospital staff.
• Updating, repairing and testing, hospital beds.
• Conduct routine checks and records data from product tests after installation and configuration.
• Document and submit daily data while maintaining high standards of product support quality documentation.

Skills

Field service experience

Biomedical technology

Microsoft Office

Communication skills

Time management

Education

Associate degree or equivalent

Tools

Driver's license & personal vehicle

Job description

Our MedTech Field Service Technician experiences a unique opportunity employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for installing, updating and performing services as needed for specialty hospital beds in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry!

Please Note: This is a 100% travel position. Local, Regional and National travel is required.

What you will be doing in the role:

• Provide ongoing communication and customer support to on-site hospital staff.
• Updating, repairing and testing, hospital beds.
• Conduct routine checks and records data from product tests after installation and configuration.
• Document and submit daily data while maintaining high standards of product support quality documentation.

You will have an opportunity to travel, grow, and expand into new opportunities while earning supplemental income and learning the medical device industry.

Job Requirements:

• Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience. (2-3 years field experience)
• Professional business acumen and effective communication skills required.
• Self-motivated individual who can work independently or collaboratively within a team, required.
• Strong time management and organizational skills to ensure on-time completion of project assignments.
• An active and unrestricted driver license, and a personal vehicle for local work-related assignments.
• Ability to sit and stand for long periods of time and lift up to 70 pounds, required.
• Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status is required or willing to obtain if offered role.
• Position may/will require up to date immunizations.

Travel Requirement:

• Full-time commitment with travel flexibility.
• Driving is considered a business requirement for this role. Candidates must possess a valid driver’s license and will be subject to a review of their driving record prior to hire.
• Personal vehicle required for job-related assignments up to 3 hours from home.
• Located within 1 hour of a major airport.
• Travel, and your time traveling is paid as is training.

Preferred Attributes:

• Background in biomedical, networking, military, or field-based technician roles
• Experience working in a technical role within a healthcare environment, preferably in hardware upgrades.
• Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.

IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

Benefits:

This position is not eligible for our Medical Benefits.

Vaccine/Immunization/Hospital Credentialing Requirement:

A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this.

*Please note: Due to the nature of this role, it is not eligible for Visa sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $27-$32 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.