MedTech Field Service Software Tech Entry Level - Pacific Time Zone

IQVIA LLC; Carlsbad (CA); On-site; USD 56,000 - 62,000; Full time

Benefits offered by this job

Flexible schedule

Travel opportunities

Job summary

IQVIA LLC is seeking a Field Service Technician to troubleshoot, repair, and update medical devices in hospitals across the United States, with on-site support. You will install hardware, configure software and networks, and ensure proper operation of devices in clinical settings.

The role offers a flexible schedule, opportunities to grow technical and leadership skills, and the chance to work with healthcare professionals on fast-paced projects.

Qualifications

• Minimum 1 year related technical experience required.
• 3+ years’ experience in field technical role with focus on both hardware and software installations preferred.
• Must be comfortable with basic software programs and Microsoft operating system.

Responsibilities

• Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.
• Set-up and organization of equipment and workstations.
• Conduct routine checks and records data from product tests after installation and configuration.
• Manage project timelines and customer needs.

Skills

Technical experience

Field service

Communication skills

Soft skills

Military veterans encouraged

Tools

Microsoft Windows

Job description

Our Field Service Technicians experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for troubleshooting, repairing, and updating medical devices in hospitals throughout the United States, with the support of an on-site team.

This is a great opportunity for you to advance your technical and leadership skills! You will have a flexible schedule and an opportunity to grow and expand into new opportunities while earning supplemental income and learning the medical device industry.

Job Responsibilities:

• Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.
• Set-up and organization of equipment and workstations.
• Conduct routine checks and records data from product tests after installation and configuration.
• Manage project timelines and customer needs.

Schedule:

• Part-time commitment requiring travel and flexibility with typical weeks entailing 40+ hours of work.
• Assignment-based schedule that typically requires 1 - 3 weeks onsite.
• 3 weeks of open availability a month required.
• Travel nationally to support customer needs.

Travel Needs:

• An active and unrestricted driver license is required for this position.
• Must have a personal vehicle and be willing to use it for job related assignments up to 3 hours from home.
• Must be located within 1 hour of a major airport.

Required Qualifications:

• Minimum 1 year related technical experience required.
• 3+ years’ experience in field technical role with focus on both hardware and software installations preferred.
• Experience in field service, engineering, biomedical, maintenance, electronics, electrical, technical work, or IT is preferred for this position.
• Prior military veterans with experience in an electronics, maintenance, or IT related MOS encouraged to apply!
• Professional business acumen including communication and soft skills required.
• Must be comfortable with basic software programs and Microsoft operating system.
• Ability to assemble and disassemble equipment and devices.
• Ability to sit and stand for long periods of time and lift up to 50 pounds.
• Ability to work independently in customer settings with minimal supervision required.

Preferred Qualifications:

• Biomedical Technician experience is a plus but not necessary.

Benefits:

This position is not eligible for our Medical Benefits. IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Vaccine/Immunization/Hospital Credentialing Requirement:

A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodation or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this.

Candidate Eligibility:

Note: This role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship.

Equal Opportunity Statement:

IQVIA is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

Payment:

The potential base pay range for this role is $27-$30 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Company Description:

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere.

Closing Statement:

Thank you for your interest in growing your career with us.