MedTech Depot Field Service Technician - Nationwide Travel

IQVIA; Chicago (IL); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical Benefits

Job summary

IQVIA is seeking a MedTech Depot Field Service Technician to recondition decommissioned instruments and manage service documentation. The role involves receiving units, organizing paperwork, transporting instruments, cleaning per guidelines, and prioritizing shipments.

Training is provided and this is a 40-hour-per-week position. Applicants should have a high school diploma, be able to lift up to 50 lbs, and be comfortable working with PPE in a fast-paced environment.

Qualifications

• High School Diploma required.
• Must wear PPE in designated areas at all times; safety glasses required.
• Ability to sit or stand for long periods with frequent walking, stooping, reaching, grasping, and fine/gross motor manipulation.
• Must be able to lift and maneuver boxes or equipment 50 lbs. or heavier.
• Must be commutable to location residing locally.

Responsibilities

• Receives incoming decommissioned units for reconditioning and organizes service worksheets and paperwork.
• Transports instruments throughout the service department.
• Cleans and decontaminates instruments per instructions and recommendations.
• Warehouses returned products for reconditioning, evaluation and loaner requirements; processes waste materials for vendors.
• Packages service records and shipments with BOM-driven documents; prioritizes shipments per customer needs.

Skills

Documentation

Reliability

Field service experience

Education

High School Diploma

Job description

Our MedTech Depot Field Service Technician experiences a unique opportunity to utilize their previous work roles in an effort to advance their careers into the medical device industry. This position is 40 hours per week.

What you will be doing in the role:

• Receives incoming decommissioned units for reconditioning. Organizes service worksheets and customer paperwork, transports instruments throughout the service department.
• Mixes cleaning solutions, cleans and decontaminates incoming instruments as needed in accordance with work instructions or manufacturing recommendations.
• Warehouses returned products for reconditioning, evaluation and loaner requirements. Scraps products are no longer needed and processes waste materials for vendors pick up.
• Processes service records after product servicing, packages of products as specified by Bills of Material, includes Service Report and shipping or Quality documents with products processed, prioritizing shipments based on customer needs. Stocks inventory in shipping area and maintains UPS equipment.
• Training for this role will be provided and is paid.

Job Requirements:

• High School Diploma at minimum is required
• Must be able to wear applicable personal protective equipment (PPE) in designated areas as required always including safety glasses
• Ability to sit and or stand for long periods of time with frequent walking, stooping, reaching, grasping, and using fine & gross motor manipulation.
• Ability to lift and maneuver boxes or equipment that are 50 lbs. or heavier
• Must be commutable to location residing locally.

Preferred Attributes:

• 0-2 years’ experience in a field service technician for medical device environment preferred
• Dependable and reliable worker who takes direction well
• Excellent documentation skills

IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

Benefits:

This position is eligible for our Medical Benefits.

Vaccine/Immunization/Hospital Credentialing Requirement:

A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this.

*Please note:

Due to the nature of this role, it is not eligible for Visa sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $27-$30 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.