Medication Transition Coord I

UPMC; Mechanicsburg (Cumberland County); On-site; USD 52,000 - 70,000; Full time

Job summary

UPMC West Shore is seeking a Medication Transition Coordinator I for the Emergency Department. The role involves coordinating medications during hospital admissions and discharges, and select outpatient visits to ensure patients have medications or products at discharge.

The position requires independent work in a fast-paced hospital setting with a schedule of two 12-hour shifts and two 8-hour shifts per week, including rotating weekends and holidays.

Qualifications

• Strong communication and organizational skills are required.
• Experience with hospital medication history processes is preferred.

Responsibilities

• Obtains and documents complete medication histories.
• Introduces and explains the Meds-to-Bed program to patients.
• Delivers prescribed medications and products to patient bedside.
• Collaborates with the clinical team for post-discharge medications and self-care products.
• Ensures insurance information, prescriptions and orders are sent to Pharmacy.
• Maintains HIPAA privacy standards and professional conduct.

Skills

HIPAA compliance

Effective communication

Tools

EMR systems

Job description

Are you looking for a fast-paced work environment the offers a great work schedule? UPMC West Shore is looking for a Medication Transition Coord I to join their team. This position will work in the emergency room and work independently.

Schedule: Two 12-hour shifts and two 8-hour shifts per week. Rotating weekends and holidays are required.

Purpose:
The Medication Transition Coordinator I will support medication transitions for patients during hospital admissions and discharges as well as select outpatient visits with a goal of assuring patients have medications and requested products prior to leaving the hospital. This goal is accomplished by identifying new admissions, obtaining accurate medication histories, explaining the Meds-to-Beds program, and assuring requested products are affordable to the patient. The Medication Transition Coordinator I is responsible for logistically organizing and delivering requested medications and other products prior to discharge.
Responsibilities:

• Demonstrates flexibility in work assignment and location.
• Consistently communicates in a courteous and professional manner when interacting with customers and coworkers.
• Respects confidentiality and established boundaries when providing information.
• Performs other duties as assigned by manager.
• Obtain and document complete and accurate medication histories.
• Introduces the Meds-to-Bed program to patient.
• If the patient is interested, ensures the patient has given permission to accept services, are eligible for services, and have method of payment.
• If patient in enrolled in the Meds-to-Bed program, changes the pharmacy of choice in the electronic system.
• Collaborates with the clinical team to assist with patient’s post discharge medications and requested self-care products.
• Assists patients who have financial concerns by collaborating with case manager.
• Ensures insurance information, prescriptions and product orders are sent to the pharmacy.
• Delivers prescription medications and/or products to patient’s bedside once fulfilled by Pharmacy.
• Collects method of payment and encourages counseling session with the Pharmacist.
• Demonstrates compliance with company policies and procedures.
• Adheres to HIPAA Privacy Standards and Requirements.
• Maintains working knowledge of specified equipment, services, and supplies available to transitioning patients.
• Completes annual requirements required by UPMC.
• Understands how care is provided in a health care system and the roles of various providers and health care professionals.
• Comfortable working autonomously and in a self-guided role.
• Must be flexible and adaptable.
• Ability to assess and anticipate the needs of the patient and his/her environment.
• Effective ability to communicate including verbal, non-verbal, written, and listening skills.
• Ability to demonstrate professionalism, strong organizational skills, initiative, and an ability to work in a fast paced, rapidly changing environment.
• Must have sound judgment and decision-making ability.
• Comfortable working with patients, physicians, nurses, pharmacists and case managers.
• Experience working with computerized systems including database maintenance/management and email