Medication Reconciliation Technician- Pharmacy

OU Medical Center; United States; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

PTO

401(k)

Medical plan

Dental plan

Job summary

OU Medical Center seeks a Medication Reconciliation Pharmacy Technician in the Pharmacy Department. This advanced role obtains, verifies, and documents inpatient medication histories under the supervision of a licensed pharmacist to support safe transitions of care.

Requires Associate’s degree, at least five years of experience, Oklahoma Pharmacy Technician license within 6 weeks of hire, and CPhT certification.

Qualifications

• Associate’s degree required.
• At least five (5) years of experience as a pharmacy technician required.
• Active permit as a Pharmacy Technician by the Oklahoma State Board of Pharmacy within 6 weeks of hire.
• National Pharmacy Technician Certification (CPhT) required.
• Proficiency with electronic health records and pharmacy documentation systems.

Responsibilities

• Obtains complete home medication histories via patient interviews.
• Verifies histories with community pharmacies and prescribers as needed.
• Documents histories and allergy information in the EHR.
• Identifies discrepancies between home meds and orders and notifies pharmacists.
• Collaborates with pharmacists, nurses, and physicians to support reconciliation across transitions of care.
• Maintains patient confidentiality and HIPAA compliance.
• Supports QA initiatives to improve accuracy and safety.

Skills

Medication history

Electronic health records

Communication skills

Pharmacy documentation

Education

Associate’s degree

Tools

EHR systems

Pharmacy documentation systems

Job description

Position Title

Medication Reconciliation Technician- Pharmacy Department: Pharmacy

Job Description

General Description

The Medication Reconciliation Pharmacy Technician is an advanced‑level role responsible for obtaining, verifying, and documenting accurate and comprehensive medication histories for patients across inpatient care settings. Working under the supervision of a licensed pharmacist, this position plays a critical role in supporting safe transitions of care by identifying discrepancies, preventing medication errors, and ensuring accurate medication information is available to the healthcare team. This role requires significant experience, strong clinical judgment, and direct patient engagement in fast‑paced clinical environments.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position.

• Conducts thorough patient and caregiver interviews to obtain complete and accurate home medication histories, including prescription medications, over‑the‑counter products, herbal supplements, and as‑needed therapies.
• Independently verifies medication histories through contact with community pharmacies, prescriber offices, long‑term care facilities, and other healthcare entities as needed.
• Accurately documents verified medication histories, allergy information, and relevant patient data within the electronic health record in a timely manner.
• Identifies discrepancies between documented home medications and admission, transfer, or discharge orders and communicates findings promptly to pharmacists and providers for resolution.
• Collaborates closely with pharmacists, nurses, physicians, and other healthcare team members to support medication reconciliation processes across transitions of care.
• Obtains and documents additional patient information necessary to support safe medication ordering, including height, weight, and relevant clinical details.
• Applies advanced prioritization and time‑management skills to manage workload efficiently in high‑volume clinical environments such as emergency departments and admission units.
• Maintains strict patient confidentiality and complies with HIPAA and all organizational privacy requirements.
• Participates in continuous quality improvement initiatives aimed at improving medication reconciliation accuracy, workflow efficiency, and patient safety outcomes.
• Assists with training, onboarding, and support of new staff, students, or trainees involved in medication history collection processes.
• Supports pharmacy and hospital initiatives focused on reducing medication errors, improving documentation accuracy, and enhancing patient safety.
• Serves as a subject matter resource for medication history workflows and best practices, escalating complex clinical concerns appropriately.

General Responsibilities

Performs other duties as assigned.

Minimum Qualifications

Education: Associate’s degree required.

Experience: At least five (5) years of experience as a pharmacy technician required.

License(s)/Certification(s)/Registration(s) Required: Active permit as a Pharmacy Technician by the Oklahoma State Board of Pharmacy within 6 weeks of hire. National Pharmacy Technician Certification (CPhT) required.

Knowledge, Skills and Abilities

• Advanced knowledge of medication names, dosage forms, routes of administration, and common therapeutic uses.
• Strong understanding of inpatient medication reconciliation processes and transitions‑of‑care workflows.
• Exceptional attention to detail and commitment to data accuracy in a high‑risk clinical environment.
• Strong verbal and written communication skills, including the ability to conduct sensitive patient interviews and communicate findings clearly to clinicians.
• Ability to exercise sound judgment and independently resolve routine issues while escalating complex or clinical concerns appropriately.
• Advanced time‑management and organizational skills to prioritize competing demands effectively.
• Demonstrated professionalism and ability to build rapport with patients, caregivers, and healthcare staff.
• Proficiency with electronic health records and pharmacy documentation systems.
• Working knowledge of HIPAA and patient privacy requirements.
• Customer‑service orientation balanced with clinical accuracy and patient safety priorities.

Benefits

We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.

We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center, Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center and Edmond Medical Center in the heart of the Edmond Community. Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health’s mission is to lead healthcare in patient care, education and research. Experts in prevention, treatment and cures, our team works to improve lives through innovation in medical care, education and research, while investing in the people, technologies and facilities that will enable us to achieve our goals. We are seeking individuals who have a passion and talent for caring for others. By joining our team, you will provide quality health care to our community through the work you do every day. We provide clinical and non‑clinical opportunities to further your career and we invite you to explore our available positions.

Equal Employment Opportunity, DEI and Veteran Status Statement

Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.