Medication History Specialist- Full Time Days

Penn Medicine, University of Pennsylvania Health System; West Chester (Chester County); On-site; USD 42,000 - 54,000; Full time

Job summary

Penn Medicine in West Chester, PA seeks a Medication History Specialist to obtain and document accurate patient medication histories at admission. Under supervision of a licensed pharmacist, you interview patients, families, and caregivers, reconcile information, and enter the list into the EHR to support safe medication use.

You will collaborate with pharmacists, nurses, and physicians, maintain HIPAA compliance, and restock dispensing machines while delivering excellent customer service in a

Qualifications

• HS Diploma or GED required.
• CPhT certification required.
• Prior hospital, pharmacy, or healthcare setting experience preferred.
• At least 1 year experience in a retail pharmacy setting strongly preferred.

Responsibilities

• Conduct structured interviews to obtain comprehensive medication histories.
• Document medication names, doses, routes, frequencies, and last doses in the EHR.
• Verify and reconcile information from pharmacies and other providers.
• Identify discrepancies and escalate for pharmacist/clinician review.
• Collaborate with pharmacists, nurses, and physicians to ensure accurate admission medication reconciliation.
• Maintain HIPAA compliance and patient confidentiality.
• Restock automated dispensing machines.
• Demonstrate strong communication and time management in a fast-paced hospital setting.

Skills

Interviewing

Documentation

HIPAA compliance

Attention to detail

Customer service

Communication

Education

HS Diploma/GED

CPhT - Certified Pharmacy Tech

Tools

EHR systems

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance.

Our employees shape our future each day. Are you living your life's work?

Summary

• Under the supervision of a licensed pharmacist, the Medication History Specialist is responsible for obtaining and documenting accurate and complete medication histories for patients admitted to the hospital. This role involves interviewing patients, families, and caregivers, verifying information with external sources as needed, and entering the reconciled medication list into the electronic health record (EHR). The specialist works closely with pharmacists, providers, and nursing staff to support safe and effective medication use across the continuum of care.

Responsibilities

• Conduct structured patient and/or caregiver interviews to obtain a comprehensive medication history, including prescription, over-the-counter (OTC), herbal, and dietary supplement use.
• Accurately document medication names, doses, routes, frequencies, and last doses taken in the EHR.
• Verify and reconcile medication information from multiple sources (e.g., pharmacies, outpatient providers, previous medical records).
• Identify discrepancies, potential safety issues, or incomplete information, and elevate to the pharmacist or provider as appropriate.
• Collaborate with pharmacists, nurses, and physicians to ensure accurate admission medication reconciliation.
• Maintain compliance with hospital policies, procedures, and all applicable regulations, including HIPAA.
• Provide excellent customer service, demonstrating empathy, respect, and professionalism in all patient and staff interactions.
• Prioritize and complete assignments efficiently in a fast-paced hospital environment.
• Restocks automated dispensing machines.
• Understanding of common prescription, over-the-counter (OTC), and herbal medications.
• Familiarity with medication formulations, strengths, routes, and dosing schedules.
• Basic understanding of medical terminology and disease states relevant to medication use.
• Knowledge of drug classes, therapeutic uses, and common look-alike/sound-alike medications.
• Strong interviewing, active listening, and communication skills to elicit accurate patient information.
• Clear, concise, and professional verbal communication.
• High attention to detail and accuracy in documentation.
• Critical thinking skills to identify discrepancies or risks in medication histories.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency with electronic health record (EHR) systems and basic computer applications.
• Competence in flagging discrepancies or potential safety issues for pharmacist/clinician review.
• Ability to maintain patient confidentiality (HIPAA compliance).
• Time management and ability to prioritize patient interviews efficiently.
• Adaptability in fast-paced hospital settings.

Credentials

• CPhT- Certified Pharmacy Tech

Education or Equivalent Experience

• H.S. Diploma/GED (Required)
• Prior experience in a hospital, pharmacy, or healthcare setting preferred.
• At least 1-year experience in retail pharmacy setting strongly preferred.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.