Medication Access Coordinator I

Geisinger; Philadelphia (Philadelphia County); Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Healthcare benefits from day one

Vision insurance

Dental insurance

Domestic partner coverage

Job summary

Geisinger is seeking a dedicated Prior Authorization Specialist to manage medication approvals and coordinate with insurers, patients, and care teams. The role focuses on benefit investigations, eligibility, and patient assistance programs to ensure continued therapy.

Responsibilities include documenting referrals, researching payer criteria, and educating providers and patients on specialty services to improve patient care. Remote Pennsylvania-based position with standard 40-hour work week.

Qualifications

• Must have experience with prior authorization processes.
• Knowledge of payer criteria and reimbursement methodologies.
• Familiarity with patient assistance foundations and drug replacement programs.

Responsibilities

• Completes prior authorization and documents referrals using payer criteria.
• Researches and follows up on authorization requirements within set timeframes.
• Communicates authorization status to care team and patients.

Skills

Prior authorization

Benefits investigation

Insurance liaison

Patient assistance programs

Pharmacy reimbursement

Education

High School Diploma or GED

Job description

Location:

Work from home (Pennsylvania)

Shift: Days (United States of America)

Scheduled Weekly Hours: 40

Worker Type: Regular

Exemption Status: No

Job Summary

Accountable to obtain prior authorization for medications. Complete benefit investigation to determine coverage for prescribed treatment and act as a liaison for all medication prior authorization matters to insurance companies, departments, and patients. Act as subject matter expert for patient medication assistance foundations, free drug and drug replacement programs for uninsured, under-insured, indigent population. Maintains updated knowledge of pharmacy reimbursement methodologies.

Job Duties

• Completes prior authorization and documents referrals for all medications reviewed using appropriate third-party payer criteria.
• Conducts research and follow-up activities within established timeframes. Maintains knowledge of criteria changes of third-party payor authorization requirements.
• Communicates with care team to provide details on authorization status.
• Maintains knowledge of all available patient assistance programs and eligibility requirements.
• Identifies available appropriate medication assistance programs upon discussing with patient the affordability of the prescribed treatment.
• Ensures accurate completion necessary signatures of appropriate paperwork for enrollment in assistance program(s).
• Tracks fund award end dates and exhaustion, re-apply as necessary to avoid lapse in therapies.
• Communicates with care team to provide details on status of assistance applications.
• Educate providers and patients on specialty services and how this improves overall patient care. Grow the specialty pharmacy’s patient population.
• Floats from areas of low workload to areas of heavy workload as needed to provide optional patient services.
• Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Position Details

Education:High School Diploma or Equivalent (GED)- (Required)

Experience:Minimum of 2 years-Related work experience (Required)

Certification(s) and License(s):Skills:

OUR PURPOSE & VALUES:

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS:

We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE:

We treasure colleagues who humbly strive for excellence.

LEARNING:

We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION

: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY:

We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.