Medicare Telesales Representative

Paycom; Huntington Beach (CA); Hybrid; USD 68,770,000 - 83,097,000; Full time

Job summary

Clever Care Health Plan is seeking Medicare Benefit Consultants (Tele-Sales) to engage with prospective members by phone, educate them on Clever Care products, and enroll them in the product of their choice. The role requires handling calls, presenting plans, and guiding members through enrollment.

Hybrid work model in Southern California with a focus on serving diverse communities. Prior tele-sales experience and active CA Life & Health license preferred or obtainable within 3 months.

Qualifications

• High School diploma or equivalent.
• Strong working knowledge of Medicare and Medicaid and other government health programs.
• Experience working with senior citizens and low-income individuals.
• Active California Life and Health Insurance License is required or must obtain within 3 months of hire.

Responsibilities

• Takes inbound and makes outbound calls to prospective members.
• Sell Clever Care’s Medicare Advantage products.
• Conducts presentations using approved guidelines.
• Conducts needs analysis and cost benefit analysis.
• Completes enrollment into desired products.
• Set up in-person meetings and takes RSVP's to events for prospective members.

Skills

Positive demeanor

Communication skills

Presentation skills

Time management

Team approach

Education

High School diploma or equivalent

Job description

Job Details

Job Location: Arcadia Office - Arcadia, CA 91007

Position Type: Full Time

Salary Range: $24.00 - $29.00 Hourly

This position operates on a hybrid work schedule. This position will require 3 days onsite at the Monrovia or Huntington Beach office.

Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California’s fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth.

Who Are We?

Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members’ culture and values.

Why Join Us?

We’re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.

Job Summary

The Medicare Benefit Consultants (Tele-Sales) is responsible for providing positive, consistent, daily engagement via telephone with prospective members. The consultant will educate prospective members on Clever Care products and enroll into product of choice over the phone or other sales enrollment channels.

Functions & Job Responsibilities

• Takes inbound and makes outbound calls to prospective members.
• Sell Clever Care’s Medicare Advantage products.
• Conducts presentations using approved guidelines
• Conducts needs analysis and cost benefit analysis
• Completes enrollment into desired products.
• Set up in-person meetings and takes RSVP's to events for prospective members who do not want to enroll over the telephone.
• Understands cultural sensitivity and professional boundaries.
• Meet/exceed individual sales goals.
• Maintains adherence to HIPAA compliance in all communications regarding clients in treatment.
• Other duties as assigned

Qualifications

Education and Experience:

• High School diploma or equivalent
• Strong working knowledge of Medicare and Medicaid and other government health programs/ income assistance programs.
• Experience working with senior citizens and low-income individuals.
• Experience working in Tele-sales (call center) environment.
• Active California Life and Health Insurance License is required or must obtain within 3 months of hire.

Skills

• Positive demeanor and clear understanding of professional boundaries with members.
• Strong customer service skills.
• Member-driven service disposition
• Excellent time management skills, team approach, and basic computer skills.
• Excellent communication and presentation skills.
• Strong understanding of CMS telephone marketing regulations.

Wage Range

$24.00 to $29.00 per hour plus commission

Physical & Working Environment

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

• Must be able to travel when needed or required
• Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note‑taking)
• Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business.

Clever Care Health Plan is proud to be an Equal Employment Opportunity andAffirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Salary ranges posted onthe jobpostingare based on California wages. Salary may be higher or lower depending on the candidate’sstate residency.