Medical Transportation Analyst: Dispatch & Data Insights

Kaiser Permanente; Tustin (CA); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

On-site

Rotating weekends

Job summary

Kaiser Permanente is seeking a Medical Transport Policy Specialist to perform prospective review, ordering, analysis and reporting for KP medical transports. You will interact with staff and physicians to answer inquiries, educate on covered benefits, and process pre-service denials.

This role involves patient demographics and medical information handling with dispatching teams. The position is temporary (about three months) with rotating weekends, 8 hours per day, 5 days per week, on-site at

Qualifications

• Six months of experience in a health-care related field.
• High School Diploma or GED is required.

Responsibilities

• Reviews requests for benefit-covered medical ambulance service.
• Documents and reports information per guidelines and procedures.
• Utilizes data systems to obtain program information and produce reports.
• Investigates mis-transports to determine cause and inform supervisor.
• Ensures adherence to policies and regulatory requirements.
• Responds to dispatch requests accurately and timely.
• Verifies health plan membership status.
• Attends mandatory department meetings and performs duties as assigned.

Skills

Multitasking

Medical terminology

Customer service

Verbal communication

Written communication

Education

High School Diploma or GED

Tools

KFHP mainframe

PC knowledge

Job description

Kaiser Permanente is seeking a Medical Transport Policy Specialist to perform prospective review, ordering, analysis and reporting for KP medical transports. You will interact with staff and physicians to answer inquiries, educate on covered benefits, and process pre-service denials.

This role involves patient demographics and medical information handling with dispatching teams. The position is temporary (about three months) with rotating weekends, 8 hours per day, 5 days per week, on-site at