Medical Technologist Evening Shift Supervisor

Jupiter Medical Center; Town of Florida (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Jupiter Medical Center is looking for a dedicated Laboratory Supervisor to oversee both technical and non-technical staff. The ideal candidate should have a Bachelor of Science degree and a State of Florida Supervisor License, along with 5 years of clinical laboratory experience. Responsibilities include ensuring staffing and compliance with accreditation standards, monitoring inventory, and fostering a collaborative environment. This position emphasizes leadership and effective communication skills, contributing to high-quality patient care by managing the laboratory's operational efficiency.

Qualifications

• State of Florida Supervisor License, preferred licensure in Chemistry, Hematology, Immunohematology.
• 5 years of clinical laboratory experience.
• Knowledge of accreditation standards and regulations.

Responsibilities

• Supervise technical and non-technical laboratory personnel.
• Ensure compliance with accreditation and licensing requirements.
• Monitor employee performance and provide training.

Skills

Leadership

Laboratory procedures

Communication

Quality control

Education

Bachelor of Science Degree

Job description

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world‑class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state‑of‑the‑art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4‑star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

• Bachelor of Science Degree, Nationally Certified

Experience / Qualifications

• State of Florida Supervisor License. Licensure preferred in all 6 areas or at least Chemistry, Hematology, and Immunohematology or eligible, must obtain within 6 months of employment.
• 5 years of clinical laboratory experience.
• Knowledge of Joint Commission, College of American Pathology and AABB accreditation standards.
• Knowledge of both Federal and State Regulations on Clinical Laboratories.

Position Summary

Supervises technical and non‑technical laboratory personnel as well as daily operations in assigned areas/shifts to achieve organization and regulatory requirements.

Functional areas of responsibility may include but are limited to technical discipline areas in which the department is licensed, specimen collection, specimen processing and specimen referral testing. Performs technical and non‑technical duties in assigned areas of responsibility as required.

Responsibilities

• Responsible for scheduling, productivity, and inventory for assigned shift(s).
• Assumes responsibility for adequate staffing and adjusts schedules and workstations assignments as needed.
• Orients new employees, conducts in‑services, ensures competency testing and annual safety training, and ensures that team members adhere to established policies and procedures.
• Ensures maintenance of accreditation and licensing requirements for laboratory and assists Manager/Director with compliance to accreditation standards.
• Implements the laboratory safety program and ensures that the laboratory follows all hospital safety goals.
• Performs and interprets diagnostic laboratory procedures.
• Reviews quality control programs, preventative maintenance and patient records.
• Interacts with other departments, physicians, and team members to produce quality laboratory results for quality patient care.
• Remains current in technical skills and knowledge.
• Monitors and evaluates the activities and attendance of team members; provides management, coaching, guidance, delegation opportunities, and on‑the‑job training as needed to ensure operational efficiency and adherence to policies and procedures; fosters open communication by offering, encouraging and accepting suggestions from team members regarding department operations.
• Provides technical supervisory coverage of the laboratory for equipment or reagent problems and establishes and maintains all required records.
• Advises the manager/director of issues affecting the laboratory.
• Demonstrates proper decision making, effectively establishes priorities for ongoing lab functions.
• Compiles statistics for the laboratory performance improvement program and meets deadlines.
• Ensures that critical functions of the department are performed and documented, including corrective action as needed.
• Oversees the quality control of the laboratory; ensures that records are reviewed and corrective action documented.
• Investigates unacceptable results and documents corrective action.
• Documents education, drills, and safety rounds.
• Ensures that team members are trained in computer downtime procedure, disaster preparedness and safe work practices and works with management to improve processes that are found to be inadequate.
• Willing to perform bench work when the need arises to improve workflow and efficiency of the department.
• Motivates behavior, serves as a leader and mentor, takes a leadership role to make process changes happen and maintains effective rapport with others to achieve goals.
• Monitors employee and departmental performance to ensure adherence to policies, procedures, timelines and regulatory requirements.
• Develops, implements and monitors new policies and procedures as needed.
• Ensures department team members attend all mandatory JMC/departmental in‑services and meetings.
• Monitors resource utilization, including payroll, supplies, expenses, client volume and revenue variation reports, outpatient volume reports, mileage and expense logs; participates in MOR and takes immediate action as needed.
• Completes and conducts performance evaluations for all team members under direct supervision after three months and annually in a timely manner.
• May be required to perform phlebotomy and cross‑train to other job duties and orient new team members.
• Performs other duties as assigned.

Leadership Competencies

Establishing Relationships

Builds effective networks, working relationships, and alliances with a broad range of stakeholders to collaborate effectively within divisions and across boundaries. Can relate to all kinds of people regardless of background and find topics and common interests to build rapport.

Developing Talent

Provides guidance and feedback to help others strengthen the knowledge and skills needed to accomplish tasks, solve problems and perform effectively.

Inspiring and Motivating Others

Fosters commitment and cohesiveness by motivating, guiding and facilitating cooperation within the department toward goal accomplishments; can persuade others to build consensus and ensure cooperation to gain genuine acceptance for solutions.

Demonstrating Emotional Intelligence

Exercises self‑leadership, self‑awareness and self‑regulation; manages emotions appropriately; leads others by showcasing adaptability, empathy and social skills.

Acting with Integrity

Interacts with others in a direct and truthful manner, ensures confidence in motives and representations and keeps promises and commitments. Clearly states goals and beliefs and follows through on commitments.

Acting Strategically

Aligns daily activities around broader organizational goals and objectives and prioritizes resources based on the strategic objectives of the organization.

Being a Champion for Change and Innovation

Supports people in trying new things, generates novel and valuable ideas and suggests new or improved processes.

Communicating Effectively

Speaks and writes clearly, conveys information in a concise, organized and logical manner, listens attentively, and exercises tact, discretion and diplomacy when interacting with department members and across the organization.

Promoting Diversity and Inclusion

Treats all people with dignity and respect, demonstrates an open‑minded approach to understanding everyone regardless of gender, age, race, national origin, religion, ethnicity, disability status or other characteristics. Challenges bias and intolerance, develops all‑inclusive groups in social interactions and communications, encourages cultural diversity and discourages unfair or biased behaviors.

Holding Self and Others Accountable

Sets clear performance expectations and objectives, evaluates work performance and provides feedback when needed, and accepts responsibility and accountability.

Physical Requirements

• Standing on feet 20% of shift while receiving specimens; sits up to 7 hours per day on a chair while doing paperwork; walking up to 50 yards per day.
• Lifting: 1–10 lbs from floor to counter level, PRN to replace supplies; carrying 1–10 lbs, distance <50 yards several times a day.
• Pushing: 1–5 lbs, <50 yards, several times a day.
• Squatting: twisting several times a day to reach cabinets and equipment (upper body 45°; frequency 10 times/day).
• Rotating: upper body 45°; frequency 10 times/day.
• Reaching: arms distance 1–3 feet several times a day.
• OSHA exposure level is Category I – exposure to infectious diseases, blood and body fluids; use of appropriate protective equipment is required.

Threshold Requirements

These threshold requirements are required and completed on a yearly basis.

• Annual Joint Commission mandatory education requirements, in‑service and health requirements including attendance at new employee orientation.
• TB/PPD surveillance program.
• Maintenance of required professional licensing and/or certification(s).