Medical Technician (Relief/On-Call)

Oregon Metro; Portland (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Overtime eligible

ILWU28 representation

Job summary

Oregon Metro is seeking a Medical Technician to support the Oregon Convention Center and other Metro venues. You will respond to emergencies, provide first aid, and coordinate with EMS while engaging with attendees and staff.

Ideal candidates hold EMT and CPR/BLS certifications and have at least two years of emergency medical experience. The role requires flexibility for days, evenings, weekends, and holidays in a multi-venue setting.

Qualifications

• Current EMT certification.
• CPR/BLS certification required.
• Minimum of two years in emergency medical response or equivalent training/experience.

Responsibilities

• Respond to medical emergencies and provide medical assistance on facility premises.
• Monitor and communicate with ALS/EMTs regarding chief complaints and transfer care.
• Assess non-emergency injuries and illnesses; provide first aid and medical intervention.
• Determine severity and initiate emergency response as needed.
• Maintain first aid/medical supplies and inventory; ensure stock is adequate.

Skills

Emergency medical response

Public safety coordination

First Aid

CPR/BLs coordination

Education

EMT certification

CPR/BLS certification

Job description

Hello, we’re Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow.

The Oregon Convention Center Department is seeking Medical Technicians who want to be part of a team focused on event safety and guest support. In this role, you'll help create a safe and welcoming environment for clients, guests, and visitors attending a wide range of events. You'll work in a 24/7 operation that supports not only the public, but also staff and vendors. This position offers the opportunity to work alongside a diverse team of professionals, including Nurses, Paramedics, and EMTs.

In this position, you'll gain hands-on experience providing urgent and emergency care during events by assessing injuries and illnesses and coordinating with external Fire/EMS when needed. Your primary work location will be the Oregon Convention Center, with occasional opportunities to work at other Metro venues such as the Portland Expo Center, giving you exposure to different event settings and environments.

While you will respond to urgent and emergency situations, many calls are non-life-threatening, allowing you to build strong assessment and patient interaction skills in a lower-acuity setting. You'll also spend time engaging with the public by answering questions, giving directions, and providing general assistance, helping you develop communication and customer service experience. This role is well-suited for someone dependable, knowledgeable, and comfortable balancing medical response with public interaction, while knowing when to act with urgency.

As the Medical Technician you will:

• Respond to medical emergencies and provide medical assistance to injured or sick persons on facility premises.
• Monitor and communicate when needed, to ALS EMTs regarding chief complaint and transfer care effectively.
• Assess non-emergency injuries and illness; provide first aid and medical intervention to the person injured.
• Determine the severity of illness or injury; and initiate emergency response as the situation requires.
• Maintain first aid/medical supplies and equipment inventory; ensures adequate stock of medical supplies and equipment; processes requests for replenishment of stock as needed.
• Ensure medical equipment is in proper working condition; clean and sanitize equipment as needed.
• Ensure proper disposal of biohazard materials.
• Act as a resource for injured and sick persons by providing information with regard to the location of urgent clinics, hospitals, emergency rooms, etc. for further evaluation.
• Complete reports within the expectations of documentation.
• Perform work in accordance with established protocols, policies, practices, and procedures of the department.
• Provide excellent customer service to attendees and employees when not responding to an urgent or emergent situation.
• Dispense over-the-counter medications upon request.
• Perform additional tasks as needed to contribute to the department’s success.

Attributes for success

• Are dependable, trustworthy, professional, and honest, and enjoy interacting with the public and in a team of public safety professionals.
• Ability to provide outstanding customer service and interact in a positive and respectful way with the public.
• Ability to establish and maintain professional work relationships with co-workers inside and outside of Public Safety.
• Knowledge of, or a passion for, event safety.
• Skills and abilities in administering First Aid, CPR, AED, crowd control, and emergency services coordination.
• Skill in providing clear and concise written documentation of incidents in on-scene notes and the subsequent report.
• Skill in providing clear and concise verbal debriefs of incidents to managers and first responders.
• Ability to learn purpose-built computer programs.
• Ability to read and follow building floor plans, policies, procedures, protocols, directives, and briefings.
• Ability to provide professional, well-articulated feedback for managers and co-workers.
• Ability to remain calm and professional in emergency situations while coordinating a response.
• Ability to run over 1/3 of a mile, on both incline and decline terrain (including stairs) during an emergency incident.
• Ability to work dayshift, swing shift, late shifts (until approximately 0300), weekends, holidays, and urgent requests as needed.

DIVERSITY AND INCLUSION

At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro’s goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.

TO QUALIFY

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.

Minimum Qualifications

• Current and valid certification as an Emergency Medical Technician.
• Current and valid Cardiopulmonary Resuscitation or BLS certification.
• A minimum of two (2) years of experience in emergency medical response, or any equivalent combination of education, experience, and training that would provide the knowledge, skills, and abilities required for the successful performance of the essential job duties.

Required Qualifications:

• Has the ability to pass the Human Performance Test (HPE) which simulates the essential job tasks for this position.
  • This physical assessment will be administered to all applicant finalists. Offers of hire will be made contingent upon successful completion of this assessment.
• Be able to successfully complete a background check.

Working Conditions:

The Oregon Convention Center (OCC) Medical Technician works in both indoor and outdoor environments, often exposed to varying weather conditions, including extreme heat and cold. The role requires prolonged periods of standing, walking, and occasional running, as well as physical activities such as crawling, kneeling, and climbing. Candidates should be prepared for physically demanding tasks while maintaining a high level of awareness and responsiveness in dynamic situations.

If this statement is true for you, then you may be ineligible to apply

If you were terminated for cause during any employment with Metro or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years.

Screening and Evaluation

The application packet:

• Complete online application
• Answers to supplemental questions

The selection process:

• Initial review of minimum qualifications
• In-depth evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates/interviews
• Testing/assessments (if applicable)
• Reference checks
• Human Performance Exam (HPE) and Background Check for finalist candidates

COMPENSATION AND REPRESENTATION

The full-salary range for this position is step 1: $26.18 to step 7: $35.10 per hour. However, unless a candidate’s qualifications justify, based on the Oregon Pay Equity Act requirements and Metro’s internal equity review process, the appointment will likely be made at step 1: $26.18 per hour.

This position is eligible for overtime and is represented by ILWU28. It is classified as a Medical Technician.

Equal employment opportunity

All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.

Non-discrimination in hiring decisions

Metro is committed to equal employment opportunity and complies with all applicable federal, state, and local civil rights laws. Metro employment decisions – including recruitment, screening, interviewing, selection, promotion, compensation, and separation – must not discriminate based on race, color, national origin, ethnicity, religion, sex, sexual orientation, gender identity, disability, age, veteran status, or any other protected class.

Accommodation

Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance.

Veterans' preference

Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.

Hybrid Telework

Positions designated as 'hybrid telework', meaning you will have the option to work away from the office, although there may be times that coming into the office will be required. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing telework from other locations.

Pay equity at Metro

No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do. Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics. Metro has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.

Online applications

Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance.

About our organization

The Oregon Convention Center (OCC) is a leading public venue in the Pacific Northwest, hosting conventions, trade shows, meetings and community events that reflect the diversity and energy of the Portland region. Recognized for its leadership in sustainability and commitment to exceptional service, OCC serves as a catalyst for Oregon’s economy, generating more than $330 million annually in consumer spending and supporting thousands of jobs.