Medical Support Specialist - EMT-P

Takeda Pharmaceutical Company Limited.; San Antonio (TX); On-site; USD 33,503 - 46,066; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

Job summary

A leading healthcare provider seeks a Medical Support Specialist (Plasma Center Nurse) in San Antonio, TX. The role involves determining donor eligibility, managing adverse events, and supporting center operations under clinical guidelines. Candidates should have an EMT-Paramedic license, CPR certification, and two years of clinical experience. This position offers a competitive hourly wage ranging from $24.32 to $33.44 along with comprehensive benefits including medical insurance, 401(k), and paid time off.

Qualifications

• Two years of experience in a clinical or hospital setting.
• Successful completion of FDA-approved training for Medical Support Specialist.

Responsibilities

• Determine donor eligibility and manage informed consent.
• Evaluate donor reactions at the facility and handle emergencies.
• Support vaccination programs and manage employee incidents.
• Act as a Pandemic Coordinator when required.

Skills

Clinical experience

Customer service

Adherence to medical protocols

Education

High school diploma or equivalent

Current EMT-Paramedic certification

CPR and AED certification

Basic IV therapy requirements

Job description

Job Description

Every day, the donors you meet will motivate you. The high‑quality plasma you collect will become life‑changing medicines. A commitment to customer service and quality is expected, and you will report to the Plasma Center Manager while performing as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.

About the role

You will determine donor eligibility to donate plasma, manage donor adverse events, review laboratory test results, and notify donors of unsuitable test results. The Medical Support Specialist works under the guidance of the Center Manager (or Assistant Manager) for operational guidance and under the management of the Center Physician for medical issues. Familiarity with plasma collection industry regulations or a similar manufacturing environment is required, and you will follow guidance provided by BioLife Medical Affairs and deliver center‑level support for environmental, health and safety (EHS).

How you will contribute

• Determine donor eligibility, including proper management of informed consent, AIDS education, confidential self‑exclusion, medical history interview, acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
• Evaluate donor reactions that occur at the facility as outlined in the SOPs, and follow applicable SOPs for medical emergencies, including donor transport to emergency care facilities and the development of center physician standing orders.
• Refer to the Center Physician or Medical Affairs when unacceptable findings occur or when medical or technical guidance is needed concerning donor safety or eligibility.
• Support the Hepatitis B and Seasonal Flu vaccination programs for employees.
• Manage employee incidents and determine whether further evaluation is required by occupational health or ER, applying EHS guidance regarding employee incidents.
• Serve as a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats in the local community as directed by EHS or Medical Affairs.

What you bring to Takeda

• High school diploma or equivalent, or graduate equivalent of a recognized educational nursing program with state requirements.
• Current license or certification in the state where responsibilities will be assigned: EMT‑Paramedic.
• Current Cardiopulmonary Resuscitation (CPR) and AED certification.
• Fulfillment of state requirements for basic IV therapy.
• Successful completion of FDA‑approved training requirements for BioLife Medical Support Specialist.
• Two years of experience in a clinical or hospital setting.

Compensation and Benefits

Location: USA - TX - San Antonio - Deza

U.S. Hourly Wage Range: $24.32 - $33.44

The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may vary based on qualifications, experience, skills, education, certifications, or other factors and will comply with state or local minimum wage requirements.

U.S. based employees may be eligible for short‑term incentives and may participate in medical, dental, vision insurance; a 401(k) plan and company match; short‑term and long‑term disability coverage; basic life insurance; a tuition reimbursement program; paid volunteer time off; company holidays; well‑being benefits; up to 80 hours of sick time per calendar year; and up to 120 hours of paid vacation for new hires.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.