Medical Support Assistant - Tulsa Pediatric Cardiology Clinic

OU Health; Tulsa (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

OU Health in Tulsa Pediatric Cardiology Clinic is seeking a Medical Support Assistant to assist physicians and APPs in ambulatory care. You will take vitals, collect patient histories, manage referrals, and handle calls while ensuring patient comfort and clear instruction adherence.

The role emphasizes safety, documentation, and teamwork with clinicians, and includes duties from stocking rooms to assisting with procedures as needed.

Qualifications

• High School Diploma or GED required.
• 0–3 years of patient care experience preferred.
• BLS certification required upon hire.
• Knowledge of basic medical terminology and good communication skills.

Responsibilities

• Provides direct patient care by taking vitals, patient history, referrals, and patient phone messages under direct supervision.
• Adheres to National Patient Safety Goals as appropriate based on the level of patient contact.
• Contributes to assessment/re-assessment of patients and monitors patient status.
• Manages large call volume while maintaining excellent telephone etiquette.
• Organizes workflow to meet patient needs in a timely manner.
• May retrieve and transport instruments and supplies.
• Stocking exam rooms, taking inventory, and ordering supplies.
• Performs cleaning, sterilization and/or high-level disinfection of scopes, instruments, and equipment.
• Makes scheduling arrangements with other healthcare professionals and facilities.
• Assists with procedures and maintains sterile field and specimen labeling.
• Gathers and documents information about patient condition, labs, pain levels, nutrition, and potential complications.
• Performs other duties as assigned.

Skills

Medical terminology

Professional communication

Teamwork

Attention to detail

Composure under pressure

Patient interaction

Education

High School Diploma or GED

Job description

Medical Support Assistant - Tulsa Pediatric Cardiology Clinic

Department: Tulsa Pediatric Cardiology Clinic

The Medical Support Assistant works alongside Physicians and Advanced Practice Providers to provide direct patient care according to state and federal guidelines. This position plays an important role in the ambulatory setting by not only performing clinical and administrative duties but also helping patients feel at ease and understanding provider instructions.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Provides direct patient care by taking vitals, patient history, referrals, and patient phone messages under direct supervision of the provider and/or clinical supervisor
• Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires
• Contributes to the assessment/re-assessment of patients
• Monitors and documents patient status
• Manages large call volume while maintaining excellent telephone etiquette
• Organizes workflow to meet patient needs in a timely manner
• May retrieve and transport instruments and supplies.
• Moderate exposure to hazardous risks, including potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals
• Must follow standard precautions
• Responsible for stocking exam rooms, taking inventory, and ordering supplies.
• Makes scheduling arrangements with other healthcare professionals and facilities.
• Assists with procedures. Maintaining sterile field and specimen labeling when necessary.
• Gathers and documents information about patient condition, which include lab values, pain levels, patient education needs, nutritional status and potential complications
• Performs cleaning, sterilization and/or high-level disinfection of scopes, probe, instruments and equipment according to manufacturer instructions for use
• Performs other duties as assigned

Minimum Requirements

Education

High School Diploma or GED required.

Experience

0-3 years of experience in Patient Care as a Medical Assistant or similar patient care role preferred.

License/Certification/Registration

Basic Life Support (American Heart Association) certification required upon hire.

Knowledge/Skills/Abilities Required

• Knowledge of basic medical terminology.
• Ability to interact professionally with healthcare practitioners and patients.
• Ability to effectively communicate information.
• Ability to observe and obtain information from all relevant sources.
• Ability to work as a member of a team.
• Must be detail oriented and able to complete work tasks.
• Ability to maintain composure even in difficult situations.
• Ability to be understanding and sensitive to needs of others.

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.