Medical Support Assistant

Catalyst Meadows LLC; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Catalyst Meadows LLC in Austin, TX is seeking a dedicated Medical Support Assistant to join our team full-time. You will support healthcare professionals by handling patient scheduling, records, and administrative tasks to help deliver high-quality care.

This role requires strong communication and a patient-focused approach. You will assist with moving patients, coordinate transportation as needed, greet patients, answer phones, and help prepare medical reports.

Qualifications

• High school diploma or equivalent.
• Healthcare support experience preferred but not required.
• Proficient in medical terminology and basic computer skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Assist healthcare providers with patient care and maintain records.
• Provide scheduling, insurance coordination, and patient information management.
• Ensure facility cleanliness and safety compliance.
• Communicate clearly with patients and families; provide reassurance.
• Support efficient workflow within the healthcare team.

Skills

Excellent communication

Interpersonal skills

Medical terminology

Basic computer skills

Education

High school diploma or equivalent

Job description

Catalyst Meadows LLC is currently seeking a dedicated Medical Support Assistant to join their team in Austin, TX, on a full-time basis. In this role, you will play a crucial part in supporting healthcare professionals, ensuring that patients receive the highest quality of care. Your responsibilities will include assisting with patient care tasks, maintaining a clean and organized environment, and providing administrative support to the healthcare team. You will work closely with doctors, nurses, and other medical staff to ensure smooth operations and exceptional patient outcomes. This position offers a rewarding opportunity to contribute to a healthcare environment where patient well-being is a top priority. If you are passionate about healthcare and committed to providing excellent patient care.

Daily tasks involve assisting patients with scheduling and confirming their appointments, updating and organizing medical records, and providing administrative support such as handling insurance claims and patient inquiries. Additionally, you'll be responsible for ensuring patients are transported to and from medical appointments, which may include driving or coordinating with transportation services. Other related duties may include greeting patients, answering phones, and assisting with the preparation of medical reports or documentation.

Work closely with a team of healthcare professionals in a bustling medical facility in Austin, TX. Collaborate to deliver high-quality care and maintain a positive work environment.

Salary ranges from $65,000 to $90,316, with benefits including health insurance, retirement plans, and paid time off. Specific benefits vary based on individual needs and company policies.

Requirements include a high school diploma or equivalent, prior experience in a healthcare support role, and excellent communication skills. Proficiency in medical terminology and basic computer skills are also necessary.

Key Responsibilities

• Assist healthcare providers with patient care, including but not limited to, preparing treatment areas, gathering supplies, and maintaining patient records.
• Provide administrative support to our healthcare team, including scheduling appointments, managing patient information, and coordinating with insurance providers.
• Ensure the cleanliness and organization of our facility, adhering to all health and safety regulations.
• Communicate effectively with patients and their families, providing information and reassurance during their healthcare journey.
• Collaborate with our team to maintain a positive and efficient workflow, contributing to the overall success of our healthcare services.

Qualifications

• High school diploma or equivalent.
• Previous experience in a healthcare setting is preferred but not required.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Commitment to maintaining a clean and organized work environment.