Medical Staff Coordinator-Full time-Dubuque

IHA; Dubuque (IA); On-site; USD 60,000 - 76,000; Full time

Job summary

MercyOne Dubuque Medical Center is seeking a Medical Staff Coordinator to ensure efficient credentialing and privileging processes across MercyOne hospitals. You will maintain provider records, collect documentation, and support regulatory compliance with Joint Commission, NCQA, CMS, and state/federal standards.

You will collaborate with hospital administration, medical staff, and the Credentials Verification Organization, coordinating education and preparation for surveys and accreditation

Qualifications

• Experience in medical staff services or credentialing
• Familiarity with Joint Commission, NCQA, CMS and state/federal regs
• Maintains credentialing databases and documents
• Coordinates education for privileges (e.g., sedation testing)
• Supports medical staff leadership and committees

Responsibilities

• Coordinate medical staff services for MercyOne hospitals
• Ensure credentialing and privileging compliance
• Maintain credentialing databases with current provider information
• Collect privileging documentation for requested privileges
• Assist in accreditation and licensing surveys
• Provide administrative support to medical staff leadership

Skills

Credentialing

Regulatory compliance

Administrative support

Documentation management

Education

CPCS certification

CPMSM certification

High school diploma or GED

Associate’s degree preferred

Job description

Description

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Employment Type

Full time

Shift

Day Shift

Description

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dubuque is the leading hospital in the tri‑states, offering the only comprehensive cardiology center and Level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, orthopedics, retail pharmacies, palliative care and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40‑bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet hospital four consecutive times – the nation’s most prestigious award for nursing excellence.

Join the MercyOne Family! We are looking to hire a Medical Staff Coordinator. As a Medical Staff Coordinator at MercyOne, you will play a critical role in ensuring the efficient and compliant operation of the medical staff services department. This position involves aiding with the credentialing and privileging process for all medical staff, advanced practice practitioners, and allied health professionals for multiple MercyOne hospitals, maintaining strict adherence to regulatory and accreditation standards, and fostering positive relationships between the medical staff, hospital administration, and health system credentials verification organization.

General Requirments

• Coordinates medical staff services functions for an assigned group of MercyOne hospitals and affiliated critical access hospitals.
• Ensures credentialing and privileging compliance with all relevant regulations, including medical staff bylaws, Joint Commission, NCQA, CMS, and state and federal regulations.
• Maintains the credentialing database with accurate and current provider information.
• Collects appropriate privileging documentation for the requested privileges.
• Facilitates and documents any required education for the requested privileges, such as sedation testing.
• Prepares files and routes them to the appropriate clinical leaders for credentials review and approval.
• Provides administrative support and guidance to medical staff leadership, committees, and departments.
• Maintains a collaborative relationship with the health system credentials verification organization (CVO).
• Maintains department confidentiality, limiting access to credentialing files, committee minutes, and related discussions to necessary parties.
• Assists in preparing the organization for accreditation and licensing surveys related to medical staff functions. .

Education

• Minimum of 1 year in a medical staff services or credentialing role. High school diploma or GED equivalent required, Associate’s degree preferred.
• Certification: Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) preferred.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Dubuque

Dubuque, located right on the Mississippi river, is known for its historic charm and has a cost of living approximately 12% below the U.S. average. The Dubuque Community School District is highly regarded, and the city offers private schools plus colleges like Loras College and Clarke University. Families enjoy cultural attractions such as the National Mississippi River Museum, arts festivals and an abundance of parks and trails.

As the region’s leading hospital, MercyOne Dubuque Medical Center offers the only Level II NICU and the most comprehensive cardiology center in the tri‑state area. It holds Magnet designation (fifth consecutive cycle), CMS 5‑star quality rating and national recognition including Fortune/IBM Watson’s 100 Top Hospitals. It’s a Wellmark Blue Distinction Center+ for maternity and earns American Heart Association awards — Stroke Gold Plus, Mission: Lifeline NSTEMI and STEMI Gold. It recently celebrated 100 years of American Heart Association membership.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.