Medical Social Worker - Clinical Case Management - FT

107 The Charlotte-Mecklenburg Hospital Authority; Charlotte (NC); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Retirement plan

Educational assistance

Parental leave

Job summary

Advocate Health University City in Charlotte, NC is seeking a full-time Case Manager in Case Management to support patients and families during post-hospital transitions.

The role emphasizes psychosocial assessments, care coordination, referrals to community resources, and collaboration with the Clinical Care Management team. Master of Social Work is required, with LCSW preferred; at least 1 year hospital or health-system experience; benefits eligible; 40 hours per week.

Qualifications

• Master of Social Work required; LCSW preferred.
• Applicable state Certification preferred.
• Adherence to NASW Code of Ethics.
• At least 1 year of hospital or health-related experience preferred.
• Experience with data management tools.

Responsibilities

• Completes psychosocial assessments for post-hospital care and family support.
• Assists patients in coping with stress related to hospitalization and illness.
• Collaborates with the Clinical Care Management team to determine care level.
• Provides information on community resources and post-hospital options.
• Makes referrals to community agencies as needed.
• Reports suspected abuse/neglect/exploitation.
• Liaison between hospital, patients, and social services.
• Responds to after-hours consultative requests.

Skills

Psychosocial assessment

Care coordination

Patient advocacy

Resource referral

Communication skills

Education

Master of Social Work (MSW)

LCSW preferred

State social work certification preferred

Tools

Data management tools

Job description

Department: 11200 Atrium Health University City - Case Management Status: Full time - Benefits Eligible: Yes - Hours Per Week: 40 - Schedule Details/Additional Information: Monday - Friday 8:00am-4:30pm - Pay Range: $30.70 - $46.05

Essential Functions

Completes psychosocial assessments for the patient's post hospital care for designated patients and their support system. Assists patients in coping with stress related to hospitalization, disability, chronic/terminal illness. Works with the Clinical Care Management team to assess and evaluate the patient for the appropriate level of care or environment setting to meet care needs across the continuum. Serves as a resource to hospital staff and physicians regarding emotional, social, and psychosocial components of the patient's illness and its effects on their social support system. In collaboration with the Clinical Care Management team, provides information, education to patients on community resources and options for post hospital care appropriate to the age of the patients served. Make referrals to community agencies as needed. Reports suspected cases of child & adult abuse/neglect/exploitation. Serves as liaison between hospital, patients and Department of Social Services during evaluation/investigation. Responds to requests for consultative services to patients after normal working hours.

Physical Requirements

Works in an office type setting, extensive walking throughout the facility. Prolonged periods of sitting reviewing medical records, documentation. Repetitive wrist motion and occasional lifting of 10-20 pounds. Requires frequent verbal and written communication in English. Intact sight and hearing with or without assistive devices is required. Must be able to handle a fast paced environment, moving independently from one location to another.

Education, Experience and Certifications

Masters in Social Work required, LCSW preferred. applicable state Certification is preferred. Adherence to National Association of Social Workers Code of Ethics. At least 1 year professional experience in hospital or health related setting preferred. Expertise with Data Management Tools.

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.; please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials.

Combined, Advocate and Aurora are recognized for clinical excellence in:

• Cardiovascular Care
• Neurosciences
• Gynecology
• Oncology
• Pediatrics
• Primary Care
• Neurology
• Geriatrics
• Trauma Care