Medical Secretary - Call Center

St. Luke's Hospital (MO); Kirkwood (MO); Presencial; USD 27.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Day one benefits package

Pension Plan & 401K

Competitive compensation

FSA & HSA options

PTO programs available

Education Assistance

Descripción de la vacante

St. Luke’s Hospital in Missouri is seeking a friendly, customer-focused patient services representative to handle incoming calls and scheduling. Responsibilities include answering 100–200 daily calls, listening to patient needs, taking clear messages, and routing inquiries to the appropriate healthcare team.

You will promote teamwork, support efficient operations, and perform duties consistent with St. Luke’s mission and values, with a benefits package starting Day One and competitive

Formación

• High School Diploma or equivalent.
• Experience in a medical office or hospital setting.

Responsabilidades

• Answer 100–200 incoming phone calls daily in a polite and efficient manner.
• Assess patient needs and schedule or reschedule appointments.
• Take clear and accurate messages and route to the appropriate healthcare personnel.
• Promote teamwork with all members of the healthcare team.
• Perform duties in a manner consistent with St. Luke’s mission and values.

Educación

High School Diploma or equivalent

Descripción del empleo

Location : Address

2315 DOUGHERTY FERRY RD

Job Posting

We are dedicated to providing exceptional care to every patient, every time.

St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.

Position Summary:

Answers 100-200 incoming phone calls daily in a polite and efficient manner. Ensures patient satisfaction by listening and assessing patient needs, scheduling and rescheduling appointments, taking clear and accurate messages, and routing patient messages to appropriate healthcare personnel.Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.

Education, Experience, & Licensing Requirements:

Education: High School Diploma or equivalent

Experience: Previous experience in a medical office or hospital setting

Benefits for a Better You:

• Day one benefits package

• Pension Plan & 401K

• Competitive compensation

• FSA & HSA options

• PTO programs available

• Education Assistance

Why You Belong Here:

You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.