Medical Secretary - Call Center

St. Luke's Hospital; Chesterfield (MO); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Day one benefits package

Pension Plan & 401K

Competitive compensation

FSA & HSA options

PTO programs available

Education Assistance

Job summary

St. Luke’s Hospital is seeking a friendly, patient-focused admissions/telephone clerk to join our team in Chesterfield, MO. This role handles 100–200 incoming calls daily, listens to patient needs, schedules appointments and routes messages to the appropriate healthcare personnel.

Ideal candidates have a high school diploma and prior experience in a medical office or hospital setting. We offer day-one benefits, a competitive compensation package, and opportunities to work as part of a

Qualifications

• High School Diploma or equivalent is required.
• Previous experience in a medical office or hospital setting is required.

Responsibilities

• Answer 100–200 incoming calls daily in a polite and efficient manner.
• Schedule and reschedule appointments; take clear and accurate messages.
• Route patient messages to appropriate healthcare personnel.
• Promote teamwork with all members of the healthcare team.

Education

High School Diploma or equivalent

Job description

Job Posting

We are dedicated to providing exceptional care to every patient, every time. St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for

Location : Address

2315 DOUGHERTY FERRY RD

St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.

Position Summary

Answers 100-200 incoming phone calls daily in a polite and efficient manner. Ensures patient satisfaction by listening and assessing patient needs, scheduling and rescheduling appointments, taking clear and accurate messages, and routing patient messages to appropriate healthcare personnel. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.

Education, Experience, & Licensing Requirements

Education: High School Diploma or equivalent

Experience: Previous experience in a medical office or hospital setting

Benefits for a Better You

• Day one benefits package
• Pension Plan & 401K
• Competitive compensation
• FSA & HSA options
• PTO programs available
• Education Assistance

Why You Belong Here

You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.