Medical Secretary

Mt. Washington Pediatric Hospital; Framingham (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid vacation

Job summary

Charles River Medical Associates in Framingham is seeking a motivated and compassionate Medical Secretary to join our busy internal medicine office, primarily working for one physician. The role requires flexibility, strong multitasking, a calm demeanor, and a proactive attitude to deliver high quality patient care.

Schedule: Mon-Fri, 8:00 AM–4:30 PM. EPIC experience is a plus; duties include triaging calls, checking in/out patients, scheduling, processing referrals and payments, and maintaining

Qualifications

• Strong multitasking abilities in a busy medical office.
• Excellent communication with patients and providers.
• Experience handling calls, check-ins, and scheduling.

Responsibilities

• Answer and triage telephone calls.
• Check patients in and out for appointments.
• Schedule appointments including referrals and ancillary services.
• Support physicians in daily office activities.
• Process referrals and prescription refills.
• Handle payments and EMR data entry; manage records.

Skills

Multitasking

Phone etiquette

Scheduling

Patient coordination

Team collaboration

Tools

EPIC EMR

Job description

• Location 571 Union AVe Suite 101,Framingham, MA, 01702,United States
• Base Pay $22.00 - $26.00 / Hour

Description

ThisMedical Secretary role isin our busy 3 MD, 1NP Internal Medicine office in Framingham primarily working for 1 MD . S eeking a motivated and compassionate Medical Secretary to join our dedicated clinical team. We are looking for an individual who brings a positive attitude, is a proactive self-starter, and thrives in a fast-paced environment. This position requires flexibility, strong multitasking abilities, and a calm, professional demeanor under pressure. Must be comfortable working in high volume environment. EPIC experience a plus.

Schedule: M-F, 8:00AM -4:30PM

At Charles River Medical Associates, we provide a work culture that is empowering. We encourage our team to be great and give their best each day. Our valued employees are the foundation of our success and are the key to fulfilling our mission. Charles River supports employee learning and development and strives to promote within.

Requirements

• Answering and handling telephone calls from providers, patients, etc., including triaging calls appropriately
• Checking patients in and out for their appointments
• Scheduling appointments including making referral and ancillary appointments
• Supporting physicians in their day-to-day work schedule
• Processing requests for referrals and prescription refills
• Handling tasks such as collecting payments, registering patients in the electronic medical records system, copying and mailing medical records, confirming insurance eligibility, providing patient reminders, addressing no-show patients, among others
• Keep track of office and medical supplies
• Coordinating care with other offices as needed
• Assisting in medical tasks such as rooming patients, taking vitals, and performing EKGs if needed
• Working as a team with other members of office to provide high quality patient care
• Performing other duties as assigned by the Office Manager

Summary

• Employees who work 24 hours or more a week are Benefit Eligible
• Health Insurance: 90% of premium paid by CRMA for fulltime staff, prorated for part-time.
• 11 paid holidays/yr. 17 vacation/sick days/yr in addition. Prorated for part-time.