Medical Scribe

Oak Street Health, part of CVS Health

Burton (MI)

On-site

USD 23,419 - 38,572

Full time

14 days+

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Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Oak Street Health is seeking a Medical Scribe to support primary care providers with real-time documentation, enabling clinicians to focus on patient care. You will observe visits, document encounters, and help with coding and post-visit summaries in a fast-paced clinic environment.

Ideal candidates have medical terminology knowledge, strong listening and typing skills, and the ability to learn new workflows.

Qualifications

Knowledge of medical terminology gained through pre-med studies or clinical experience.
Prior clinical experience and scribe/transcription exposure preferred.
Must be able to work full-time with HIPAA compliance.

Responsibilities

Document patient encounters in real time with accurate notes and coding.
Assign CPT and ICD-10 codes and prepare after-visit summaries.
Support care team with documentation improvements and data entry.
Collaborate with providers during daily huddles and patient visits.

Skills

Medical terminology

Typing 70+ wpm

Spanish

Polish

Russian

Digital literacy

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Medical Scribe

Company: Oak Street Health

Role Description

The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.

Responsibilities

Documenting Patient Encounters ~ 80%

Joining the provider in the exam room to observe patient visits
Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
Assigning appropriate CPT and ICD-10 codes
Preparing After Visit Summaries
Consulting with provider to ensure accurate and specific documentation

Clinical Documentation Improvement ~ 10%

Requesting and reviewing medical records
Leveraging Oak Street's population health tools to support clinical documentation improvement
Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
Consulting with provider on clinical documentation opportunities
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Administrative support for your provider and care team ~ 10%

Placing orders and referrals
Addressing tasks
Supporting the care team with additional responsibilities related to clinical documentation
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Other duties as assigned

What We're Looking For

Knowledge

Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]
Prior clinical experience, including shadowing and/or volunteering [strongly preferred]
Prior scribe or transcription experience [preferred but not required]

Skills

Advanced listening and communication skills [required]
Strong computer literacy and ability to learn new technical workflows [required]
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

Abilities

Ability to adapt to new workflows and to quickly learn new concepts and skills [required]
Ability to type 70+ words per minute [strongly preferred]
Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]
Ability to be a self-starter within your role scope
Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]
Ability to commit to at least 1 year in role (2+ is ideal) [required]
Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]
Compliance with hospital and Oak Street Health policies, including HIPAA [required]
US work authorization [required]

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The Typical Pay Range For This Role Is

$17.00 - $28.46

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.