Medical Screener

Kedrion Biopharma GmbH; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Full medical, dental, and vision coverage

Life insurance and retirement savings plans

Paid time off and sick leave

Training programs and career development

Employee discounts

Job summary

A healthcare company in Phoenix, Arizona, is seeking a Medical Screener to ensure donor safety and eligibility during the plasma donation process. This role combines customer service with healthcare procedures, greeting and guiding donors, and conducting vital signs assessments. The ideal candidate should have a high school diploma, experience in customer service, and excellent communication skills. The position offers a comprehensive benefits package, including medical coverage and paid time off.

Qualifications

• Minimum 1 year of customer service experience, preferably in healthcare.
• Strong communication skills and detail-oriented nature.
• Willingness to work flexible hours including weekends and holidays.

Responsibilities

• Greet and register donors accurately and in a timely manner.
• Guide donors through health screening and perform vital signs assessments.
• Monitor donor safety and explain the donation process professionally.

Skills

Customer service

Interpersonal communication

Attention to detail

Education

High school diploma or equivalent

Clinical Laboratory Personnel license (Louisiana)

Job description

KEDPLASMA is a subsidiary of Kedrion Biopharma Inc. KEDPLASMA specializes in the collection and procurement of high-quality plasma that is processed into plasma-based therapies. Kedrion Biopharma Inc. is an international company specializing in the collection and fractionation of blood plasma to produce and distribute plasma-derived therapeutic products. Our therapies help treat and prevent serious diseases, including Hemophilia, Primary Immune System Deficiencies, and Rh-Sensitization.

Job Summary

Looking to start or grow your career in healthcare while making a real difference?

Join our team at KEDPLASMA and be part of the critical first step in plasma donation — ensuring donor safety and eligibility. As a Medical Screener, you’ll combine customer service with healthcare procedures in a supportive, community-focused environment where every interaction matters. Whether you’re welcoming new donors, taking vital signs, or assisting with the donation process, your work will directly contribute to creating life‑saving therapies.

What you'll do

• Greet and register donors, ensuring accurate and timely data entry.
• Guide donors through the health screening process, including reviewing self-administered health history forms and determining if further medical review is needed.
• Perform vital signs assessments (blood pressure, pulse, temperature, weight) and fingerstick blood sampling to measure hematocrit and total protein levels.
• Prepare and calibrate screening equipment according to SOPs, performing basic troubleshooting as needed.
• Monitor donor safety during the screening and donation process, identifying and reporting adverse reactions to medical staff.
• Explain the donation process, plasma center policies, and donor safety guidelines in a clear and professional manner.
• Maintain accurate donor records and ensure all documentation meets cGMP and regulatory requirements.
• Operate internal computer systems, including the National Donor Deferral Registry (NDDR) and Cross Donation Check System (CDCS), according to approved guidelines.
• Maintain a clean, organized, and well-stocked work area, including updating supply lot numbers when new lots are introduced.
• Support the plasmapheresis process by preparing collection machines, monitoring donor comfort, and assisting with disconnection procedures when needed.
• Participate in center audits by providing accurate records and compliance documentation.
• Work collaboratively with other staff to meet production goals and maintain a positive donor experience.
• Answer donor and public inquiries in a courteous and knowledgeable manner, transferring calls as necessary.

Qualifications and need-to-know

• High school diploma or equivalent required.
• At least 1 year of customer service experience, preferably in a healthcare, retail, or plasma/blood collection setting.
• Clinical Laboratory Personnel license required in the State of Louisiana.
• Strong interpersonal skills with the ability to communicate clearly and professionally.
• Detail-oriented with a commitment to accuracy and regulatory compliance.
• Willingness to work flexible hours, including evenings, weekends, and holidays as needed.
• Familiarity with FDA, cGMP, and OSHA standards is a plus.

Employment eligibility verification will be required at the time of hire. This position does not offer visa sponsorship now or in the future.

Kedrion Biopharma Inc. is committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all employment terms, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary ranges are determined based on relevant experience, education, and certifications.

If you require assistance with your employment application or need reasonable accommodations to perform job duties, please contact our Talent Acquisition team at [e-mail].

Employee Benefits

At Kedrion Biopharma Inc., we believe in taking care of our people. Our benefits package is designed to support your health, happiness, and future, including:

• Health & Wellness– Full medical, dental, and vision coverage
• Financial Security– Life insurance, AD&D, and retirement savings plans
• Work-Life Balance– Paid time off, sick leave, and paid holidays
• Career Growth– Training programs and development opportunities
• Extra Perks– Employee discounts, wellness initiatives, and more!

For specific inquiries please reach out to us

Kedrion Biopharma Inc. participates in E‑Verify and provides the federal government with Form I‑9 information to confirm employment authorization. For more information, please contact the Department of Homeland Security.