Medical Scheduler, Float, 8a-4:30p

UofL Health; Louisville (KY); On-site; USD 22,000 - 30,000; Full time

Job summary

UofL Health in Louisville, KY is seeking a Medical Scheduler to support physicians by arranging follow-up visits and tests for patients. The role involves coordinating appointments, obtaining pre-certifications, and communicating procedure instructions to patients.

The Scheduler will work with Allscripts and Centricity Business, ensure HIPAA compliance, and provide friendly, patient-centered service across age groups. Prior scheduling experience in a multi-specialty clinic is preferred.

Qualifications

• High school diploma or GED is required.
• Two years scheduling in a multi-specialty clinic is preferred.
• Experience navigating multiple EHR systems is helpful.

Responsibilities

• Schedule follow-up visits for patients and return visits.
• Obtain appropriate pre-certification and pre-authorizations as needed.
• Schedule medical tests and procedures for patients.
• Discuss and clarify instructions for procedures with patients.
• Call patients to schedule procedures and send follow-up instructions.
• Use Allscripts and Centricity Business; retrieve information from hospital systems.
• Maintain HIPAA confidentiality and provide friendly, patient-centered service.
• Other duties as assigned.

Skills

Scheduling

HIPAA compliance

Patient communication

Electronic Health Records navigation

Education

High school diploma or GED

Tools

Allscripts

Centricity Business

Job description

Primary Location:

Nucleus Building - ULP - CMG

Address:

300 E. Market St.Louisville, KY 40202

Shift:

First Shift (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Medical Scheduler is an individual who assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages.

Essential Functions:

• Schedule follow up/return visits to our office for patients.
• Obtain appropriate pre-certification and pre-authorizations, as needed.
• Schedule medical tests and procedures for patients. (i.e. - interventional invasive cardiology procedures, electrophysiology, etc.)
• Discuss patient instructions for procedures with patient so patient has clear understanding of what is expected.
• Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions.
• Use Allscripts, Centricity Business, online paging systems. Retrieve information from other hospital systems.
• Holds in confidence all matters concerning patients according to HIPAA guidelines.
• Exhibits friendly and helpful behavior.
• Other duties as assigned.

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• High school diploma or GED/Equivalent (required)

Experience:

• Two (2) years of scheduling in a multi-specialty clinic (preferred)