Medical Scheduler, Cardinal Station, 8a-4:30p

UofL Health, Inc.; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

UofL Health is seeking a Medical Scheduler to support staff and physicians by scheduling follow-up appointments and necessary tests. You will interact with patients of all ages in a multi-specialty setting and coordinate care as part of the healthcare team.

The role requires accurate scheduling, obtaining pre-certifications, and explaining procedures to patients. Proficiency with Allscripts and Centricity is preferred; HIPAA confidentiality is essential.

Qualifications

• Experience scheduling in a multi-specialty clinic is preferred.
• High school diploma or GED is required.
• Proficiency with medical scheduling systems is expected.

Responsibilities

• Schedule follow up/return visits for patients.
• Obtain pre-certification and pre-authorizations as needed.
• Schedule medical tests and procedures for patients.
• Discuss patient instructions for procedures with patients.
• Call patients to schedule procedures and send follow-up instructions.
• Use Allscripts and Centricity Business systems.
• Maintain HIPAA confidentiality and professional conduct.

Skills

Scheduling

HIPAA compliance

Patient interaction

Interpersonal skills

Education

High school diploma or GED

Tools

Allscripts

Centricity Business

Job description

Primary Location:

UofL Trager Institute - ULP - AMG Address: 204 E. Market Street Louisville, KY 40202 Shift: First Shift (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals- UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Medical Scheduler is an individual who assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages.

Essential Functions:

• Schedule follow up/return visits to our office for patients.
• Obtain appropriate pre-certification and pre-authorizations, as needed.
• Schedule medical tests and procedures for patients.
• (i.e. - interventional invasive cardiology procedures, electrophysiology, etc.)
• Discuss patient instructions for procedures with patient so patient has clear understanding of what is expected.
• Calls patients to schedule procedures and give instructions over phone with follow‑up letter with instructions.
• Use Allscripts, Centricity Business, online paging systems.
• Retrieve information from other hospital systems.
• Holds in confidence all matters concerning patients according to HIPAA guidelines.
• Exhibits friendly and helpful behavior.
• Other duties as assigned.

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

UofL Health is a fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. With more than 14,000 team members- physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals- UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.

Education:

High school diploma or GED/Equivalent (required)

Experience:

Two (2) years of scheduling in a multi-specialty clinic (preferred)