Medical Representative

Tech Sales Jobs; Wilmington (DE); On-site; USD 36,000 - 43,000; Full time

Job summary

Amazon’s Workplace Health & Safety team seeks an Onsite Medical Representative to join our site. You will assess and administer first aid, guide Associates on injuries, refer to outside providers as needed, and help ensure OSHA compliance.

You will work with the WHS Site Manager and team to support safety operations, attend weekly meetings, and maintain accurate care records for Associates while promoting health and wellness on the job.

Qualifications

• Must hold High School Diploma or equivalent.
• Current BLS certification by an approved ECC provider.
• EMT or Paramedic Certification from DoH or NREMT is required.
• Athletic Trainer Certification (BOC or state) is required.
• Certified to teach first aid, CPR, AED training by AHA or ARC.
• Proficient in Microsoft Office.
• Experience with an industrial wellness program.
• Experience managing musculoskeletal disorders and ergonomics.
• Familiar with OSHA regulations and Workers' Comp processes.
• Last year of military healthcare experience (Combat Medic, Field Medic, Healthcare Specialist, Hospital Corpsman, or Aerospace Medical Service Tech) is preferred.

Responsibilities

• Provide first aid and refer to outside providers as needed.
• Minimize injury risk through education and proactive engagement.
• Maintain care records for Associates (AAs).
• Coordinate workers’ compensation and return-to-work programs.
• Provide daily activity logs and end-of-shift reports.
• Coach on safe work practices and at-risk behaviors.
• Maintain medical supply inventory and a clean work environment.
• Participate in first aid, CPR, and AED training/certification.
• Keep credentials up to date (First Aid, CPR, AED).
• Support variable shifts including days, nights, holidays, and weekends.
• Assist with random saliva drug testing protocols.
• Support emergency response at the site.

Skills

First aid CPR AED

OSHA regulations

Ergonomics coaching

Digital recordkeeping

Medical guidance

Education

High school diploma

BLS certification

EMT or Paramedic Certification

Athletic Trainer Certification

Tools

Microsoft Office

Job description

Qualifications

• High school or equivalent diploma
• Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:
• Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR
• Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification.
• Certified to teach first aid, CPR, and AED training from American Heart Association or American Red Cross
• Proficient in Microsoft Office
• Experience with an industrial wellness program
• Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics
• Demonstrated work experience with OSHA regulations and Workers Compensation
• Proficient in digital recordkeeping
• In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, DE, Wilmington - 26.05 - 31.00 USD hourly

Join Amazon’s mission to become Earth’s safest place to work! At Amazon, we’ve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.

As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.

The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.

Responsibilities

• Provide first aid support and make referrals to outside medical providers as necessary.
• Minimize the AA risk of injury through awareness, education, and proactive engagement.
• Maintain all records of care provided to AAs.
• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.
• Provide daily activity logs and end of shift reports.
• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.
• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.
• Participate in training and certification to facilitate first aid, CPR and AED certifications classes.
• Maintain all first aid, CPR, AED credentials.
• Work flexible shifts which could include days, nights, holidays, and/or weekends.
• Assist with random saliva drug testing protocols.
• Maintain effective care delivery in emergencies and assist emergency response at the site.

Additional Job Elements

• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.