Medical Records Technician (ROI)

US-Department-of-Veterans-Affair; Town of Tomah (WI); In loco; USD 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

U.S. Department of Veterans Affairs in Tomah, WI seeks a Medical Records Technician (ROI) to process requests for PHI and provide copies to eligible Veterans or third parties. The role supports release of information within HIPAA rules and VA privacy policies.

Eligibility includes basic requirements and potential referrals while meeting education/experience criteria for GS-4 to GS-6 levels. Opportunity to grow within HIM and ROI disciplines.

Competenze

• United States citizenship as required; health information management education/experience.
• One year of creditable experience with medical terminology and health records.
• Education substitutions allowed as described for combining education and experience.

Mansioni

• Review and process requests for PHI; release of information following signed requests.
• Prepare responses, locate records, and summarize data for disclosures.
• Support customers (veterans or authorized third parties) with PHI copies.

Conoscenze

Health IT familiarity

Health records knowledge

Prioritization

Privacy & HIPAA knowledge

Communication across backgrounds

Formazione

Associate degree in health information management or related

Bachelor's degree with 24+ credit hours in health information management (GS-5)

Descrizione del lavoro

This position is located in the Health Information Management (HIM) section at the Tomah VA Medical Center. The MRT (ROI) reviews and processes requests for patient protected health information (PHI). The MRT (ROI) also provides direct customer service to the Veteran (or third party), by providing copies of the Veteran's PHI, when a signed, written request is received, or upon the Veteran's valid authorization to a third party. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Experience. One year of creditable experience that indicates knowledge of medical terminology and general understanding of health records. Six months of the required one year of creditable experience must have provided the knowledge, skills, and abilities (KSAs) needed to perform MRT (ROI) work; or
• Education. An associate's degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records); or
• Experience/Education Combination. Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements. The following experience and educational/training substitutions are appropriate for combining education and creditable experience:

• i. Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and one year above high school with a minimum of six semester hours of health information technology/health information management courses.
• ii. Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.S. Maritime Service under close medical and professional supervision. The training program may be substituted on a month-for-month basis for up to six months of experience provided the training program included courses in anatomy and physiology, and health record techniques and procedures.

In addition to the basic requirements for employment, the following Grade Determinates must be met:

Medical Records Technician (ROI), GS-4

• Experience: None beyond basic requirements.

Medical Records Technician (ROI), GS-5

• Experience. One year of creditable experience equivalent to the next lower grade level; or
• Education. Successful completion of a bachelor's degree from an accredited college or university recognized by the U.S. Department of Education, with a major field of study in health information management, or a related degree with a minimum of 24 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records).

GS-5 Demonstrated Knowledge, Skills, and Abilities

• Ability to utilize health information technology and various office software products utilized in MRT (ROI) positions (e.g., the electronic health record, release of information systems, etc.);
• Knowledge of health record documentation guidelines and processes for disclosing protected health information;
• Ability to manage priorities and coordinate work in order to complete duties within required timeframes, and the ability to follow-up on pending issues;
• Knowledge of policies, procedures, laws, and regulations governing privacy and release of information; and
• Ability to communicate with individuals from various backgrounds to obtain the desired effect or gaining information by establishing rapport.

Medical Records Technician (ROI), GS-6

• Experience: One year of creditable experience equivalent to the next lower grade level (GS-5). Some duties may included: responsible for evaluating the adequacy of each completed authorization form; Applies public laws, rules, regulations and exclusions governing confidentiality of the medical record; processes all incoming requests to the facility for Release of Information (ROI) along with information required by the VA Regional Office; Searches records or files to compose responses, including electronic searches to retrieve and summarize hard-to-locate data; Composes detailed explanations in response to correspondence received, arranging information into logical sequence and appropriate format and choosing appropriate words and expressions to convey the desired tone.

GS-6 Demonstrated Knowledge, Skills, and Abilities

• Knowledge of the laws and regulations related to the authorization and disclosure of health information (e.g., Privacy Act, Freedom of Information Act, Health Insurance Portability and Accountability Act (HIPAA), and 38 U.S.C. § 7332, Confidentiality of Certain Medical Records);
• Ability to apply health record documentation guidelines and processes to navigate efficiently through the paper and/or electronic health record to locate, assemble, and disclose protected health information;
• Ability to apply policies, procedures, laws, and regulations governing privacy and release of information to process requests for release of information; and
• Ability to research and solve difficult questions related to release of health information in an accurate and timely manner.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Reference:

For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS 6. The actual grade at which an applicant may be selected for this vacancy is in the range of GS 4 to GS 6.