Medical Records Specialist

HCA Healthcare; Derry (NH); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off & retirement options

Job summary

HCA Healthcare is seeking a Medical Records Specialist to support the HIM Director with HPF/MPF workflows, 3M 360 Encompass, and unbilled accounts. You will serve as primary contact when leadership is unavailable and help ensure accurate, timely medical record processing.

The role involves retrieving, scanning, indexing, and archiving records, plus assisting with birth certificate processing and suspension communications as required. A detail‑oriented, patient‑focused approach is essential.

Qualifications

• High school diploma or GED preferred.
• Healthcare setting experience preferred.
• Certification program may be required for birth certificate processing.

Responsibilities

• Retrieves discharged medical records and reconciles them to ensure records are accounted for.
• Scans and indexes medical record documents and handles storage/archival of records.
• Assists with physician suspensions by preparing lists and notices as needed.
• Serves as the primary contact when the HIM Director or Coordinator is unavailable.
• Maintains birth information documentation and supports birth certificate processing.

Skills

Attention to detail

Communication skills

Teamwork

Education

High school diploma or GED

Job description

Medical Records Specialist

Schedule: Monday - Friday 7am-3:30pm

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

Job Summary And Qualifications

As a Medical Records Specialist, you would be responsible for assisting the HIM Director by routinely performing duties in support of the management of the Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, working applicable worklists within 3M 360 Encompass, the resolution of unbilled accounts, and the processing of physician suspensions. In addition, you will serve as the primary point of contact when the HIM Director and/or HIM Coordinator is unavailable.

In this role you will:

• Retrieves discharged medical records from various departments in the hospital and reconciles them to ensure that all records are accounted for.
• Facilitates the retrieval and printing of medical records from storage, as well as the storage, archival and record retention of documents and/or other Alternate Media that cannot be scanned into HPF/MPF (e.g., fetal monitor strips).
• May assist with the physician suspension process by evaluating if a physician should be put on suspension, creating the list of recommended suspensions for approval, sending out notice letters, making reminder calls, etc.
• Prepares medical records and loose documents for scanning.
• Scans medical record documents.
• Indexes medical record documentation.
• Performs a paper document to PC screen quality control validation to ensure that all documents associated with each record have been scanned.
• Completes any certification program and continuing education that may be required by state law to accurately perform the duties of the birth certificate clerk completion and works under the guidelines and process as defined by the state.
• Interacts with the parents to collect and document the birth information, delivering the appropriate forms to them and providing guidance in the completion of the forms.
• Works with the parents to complete the Acknowledgment of Paternity form, which can require patience, diplomacy, and sensitivity if there is conflict regarding parental responsibility.
• Reviews patient medical records and other resources, as needed, to obtain required birth information.

What qualifications you will need:

• High school diploma or GED preferred
• Hospital or medical office experience preferred, but not required. Previous experience in the handling of patient health information, medical records document imaging and/or medical records is strongly preferred.
• Completing a certification program from the state(s) may be required for birth certificate processing, training and course fees will be provided.

Benefits

Parkland Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.