Medical Records HIM Supervisor

Northlake Behavioral Health System; Mandeville (LA); On-site; USD 60,000 - 75,000; Full time

Job summary

Northlake Behavioral Health System in Mandeville, LA, seeks a detail-oriented Health Information Department Supervisor to lead the HID team in daily operations. You will oversee medical records, ensure accuracy, manage release of information, and prepare for surveys while guiding staff through evolving workflows.

As a hands-on leader, you will map current paper processes, support an eventual EHR implementation, and promote compliance with regulatory requirements.

Qualifications

• RHIT or RHIA credentialed; new graduates welcome.
• 3–5+ years of medical records experience with RHIT/RHIA enrollment proof.

Responsibilities

• Oversee release of information, subpoenas, and court orders.
• Manage chart deficiencies and ensure records readiness for surveys.
• Provide leadership reports and supervise HID staff.
• Support transition planning for an eventual EHR implementation.
• Maintain accurate, complete, and organized medical records.

Skills

Attention to detail

Leadership

Team collaboration

Independent work

Organizational skills

Education

RHIT or RHIA credential

3–5+ years medical records experience

Job description

Health Information Department Supervisor

We treat all the people who need us. Not just the people who can afford us.

Northlake Behavioral Health System is a non-profit inpatient behavioral health hospital that cares for our patients regardless of their ability to pay because we believe that mental health care should be accessible to everyone.

The Role

This is a brand new, working supervisor position. Under the direction of the Director of Health Information, you will help lead the HID team while working alongside them every day.

You will help keep our records accurate, complete, organized, and moving. That means assembling, analyzing, filing, scanning, and processing medical records; tracking chart deficiencies; responding to requests; and stepping in wherever the department needs you.

You will also take ownership of work that requires experience and attention to detail, including:

• Release of information

• Subpoenas and court orders

• Requests involving minors

• Chart deficiencies and follow-up through resolution

• Leadership reports

• Record readiness for surveys and regulatory review

And you will help us prepare for what comes next.

We are a paper-chart hospital today, with all the volume and complexity that comes with it. An EHR is on our horizon, and this position will help map current workflows, inventory our records, and plan for how decades of paper records will be scanned, indexed, and organized.

It is a rare opportunity to help build a system instead of inheriting one.

You

• You are meticulous. In this department, a misfiled page or a record released without valid authorization is not a small thing, and you understand why.

• You are a motivated team player who sees what needs to be fixed and takes action. You do not wait to be told what needs attention, but you also understand the importance of following the right process.

• You assess. You recommend. You implement.

• You are comfortable with paper, embrace technology, detail-oriented by nature, and ready for what comes next.

Qualifications

Two pathways:

• RHIT or RHIA credentialed; New graduates are welcome

OR

• 3-5+ years of medical records experience and proof of current enrollment in an RHIT or RHIA program

• Behavioral health experience is a plus

• Supervisory experience is a plus

• Strong organizational skills and attention to detail

• Ability to work independently while collaborating with the HID team

• A positive attitude and approach to leadership

Public Service Loan Forgiveness eligible employer as a 501(c)(3) nonprofit

Equal Opportunity Employer

Northlake Behavioral Health System is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic or class.

The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to [e-mail].