Medical Records & Clinical Support Coordinator I

TALENT Software Services; California (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

TALENT Software Services is seeking a detail-oriented administrator to handle day-to-day tasks related to medical records requests and data management. You will coordinate with providers, ensure accurate record-keeping, and support timely responses for clinical reviews.

The role requires strong communication skills, proficiency with Microsoft Office, and familiarity with health plan concepts. A high school diploma or GED is required, with preference for prior medical office experience.

Qualifications

• Detail oriented with strong written and verbal communication skills.
• Solid organizational skills and ability to draft professional letters.
• Experience using standard office software and basic health plan terminology is a plus.

Responsibilities

• Request medical records and response requests from providers via fax, secure email, or remote EMR systems.
• Validate provider contact information and update the department repository.
• Follow up on requests via phone or email and take appropriate action.
• Manage incoming medical records and responses accurately and timely.
• Review records on receipt before clinical review.
• Follow up with providers if records are incomplete.

Skills

Detail oriented

Agile

Letter formatting

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Acrobat

Right Fax

Job description

TALENT Software Services is seeking a detail-oriented administrator to handle day-to-day tasks related to medical records requests and data management. You will coordinate with providers, ensure accurate record-keeping, and support timely responses for clinical reviews.

The role requires strong communication skills, proficiency with Microsoft Office, and familiarity with health plan concepts. A high school diploma or GED is required, with preference for prior medical office experience.