Medical Records Clerk

High Desert PACE; Victorville (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

High Desert PACE is seeking a Medical Records Clerk to initiate health records charts, maintain participant files, and respond to medical records requests. The role supports front desk operations and ensures accurate filing statistics.

You will participate in team activities, contribute to QAPI efforts, and attend meetings to help sustain the center’s high standards of patient care and data integrity.

Qualifications

• Minimum of one (1) year of documented experience working with a frail or elderly population.
• High school diploma or equivalent.
• Current driver’s license in state of California.
• Immunizations up-to-date before engaging in direct participant contact.

Responsibilities

• Initiate health records charts and maintain participant files.
• Respond to requests for medical records and distribute materials to departments.
• Assist front desk staff as needed and support office operations.
• Maintain filing statistics and audits and ensure proper filing sequence.
• Participate in interdisciplinary team activities and quality improvement initiatives.
• Attend staff meetings, in-services, and committees as assigned.

Skills

Communication skills

Attention to detail

Teamwork

Time management

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

Description

The Medical Records Clerk is responsible for initiating health records charts and works closely with the front office personnel, providers, and staff. The Medical Records Clerk also maintains participants files and statistics, responds to requests for medical records and performs clerical duties.

Requirements

• Organize and maintain health records by collecting information about participants: including test results, diagnoses, exam results, recommended treatments, prior medical history and other relevant data.
• Maintains participants files and retrieves files and documents for scheduled appointments: file study patient charts, files participant data upon receipt of information, initiate records for new participants and creates computer index, prepare file labels, maintains filing statistics and audits filing sequence.
• Serve and protect High Desert PACE by adhering to professional standards, High Desert PACE policies and procedures, federal, state and local requirements.
• Enhance health records and the reputation of High Desert PACE by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Serve as back up coverage for front desk staff.
• Keep supervisor informed of problems or issues.
• Retrieves participants schedules from computer system; distribute lab reports to physicians and materials to other departments, requests information from various departments and responses to correspondence requests.
• Participate as a member of the interdisciplinary team and in the initial, semi-annual, unscheduled and annual assessments; attend morning updates and report changes in participants baseline status to appropriate staff as needed.
• Involved in the development and implementation QAPI activities.
• Attend and participate in staff meetings, in-services, projects, and committees as assigned.
• Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.
• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
• Be flexible in schedule of hours worked.
• May require use of personal vehicle.

Education & Training

• Minimum of one (1) year of documented experience in working with a frail or elderly population.
• High school diploma or equivalent
• Current drivers license in the state of California
• Medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact.

Skills & Abilities

• Proficient knowledge of computer skills, MS Office (Word, Excel, Access, PowerPoint and Outlook)
• Knowledge of general office procedures, equipment and filing systems.
• Ability to communicate effectively, both orally and in writing.
• Ability to quickly learn department policies, procedures, goals and services.
• Attention to detail and accuracy.
• Ability to change priorities regularly.

Working Conditions

The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to access all areas of the center throughout the workday.
• Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.
• Requires valid driver’s license.