Medical Records

PACS Group (United Kingdom); United States; On-site; USD 80,000 - 110,000; Full time

Job summary

PACS Group seeks an experienced Medical Records Director to lead the management, security, and accuracy of resident health records in a skilled nursing facility. You will ensure compliant documentation, support clinical and administrative staff, and safeguard confidentiality across systems.

You will supervise records staff, manage EHR platforms, and prepare audits while ensuring readiness for surveys and regulatory inquiries. Strong HIPAA knowledge and MS Office proficiency are essential.

Qualifications

• Associate or bachelor's degree in Health Information Management.
• RHIT certification preferred.
• Minimum 2 years of experience in medical records/health information management.
• Strong knowledge of HIPAA, Medicare/Medicaid documentation standards, and SNF regulations.
• Proficiency in EHR systems and Microsoft Office.
• Excellent organizational, communication, and problem-solving skills.

Responsibilities

• Manage creation, maintenance, and storage of resident medical records per HIPAA and guidelines.
• Ensure timely and accurate documentation of admissions, discharges, transfers, and clinical updates.
• Monitor record completion and compliance with policies and regulations.
• Coordinate with nursing, therapy, and administrative teams to support documentation needs.
• Handle requests for medical records from residents, families, legal representatives, and providers.
• Oversee EHR systems and troubleshoot documentation issues.
• Train and supervise medical records staff.
• Prepare reports and audits for internal and external review.
• Maintain confidentiality and safeguard sensitive health information.
• Support survey readiness and respond to inquiries from regulatory agencies.

Skills

HIPAA knowledge

Organizational skills

Communication skills

Problem-solving

Multitasking

Microsoft Office

Education

Health Information Management degree (AS/BS)

RHIT certification (preferred)

Tools

EHR systems

Microsoft Office

Job description

General Purpose

The Medical Records Director oversees the management, security, and accuracy of resident health records in compliance with federal, state, and facility regulations. This role ensures timely documentation, supports clinical and administrative staff, and maintains confidentiality and integrity of all medical information within the skilled nursing facility.

Essential Duties

• Manage the creation, maintenance, and storage of resident medical records in accordance with HIPAA and regulatory guidelines


• Ensure timely and accurate documentation of admissions, discharges, transfers, and clinical updates


• Monitor record completion and compliance with facility policies and state/federal requirements


• Coordinate with nursing, therapy, and administrative teams to support documentation needs


• Handle requests for medical records from residents, families, legal representatives, and outside providers


• Oversee electronic health record (EHR) systems and troubleshoot documentation issues


• Train and supervise medical records staff (if applicable)


• Prepare reports and audits for internal and external review


• Maintain confidentiality and safeguard sensitive health information


• Support survey readiness and respond to documentation-related inquiries from regulatory agencies

Supervisory Requirements

The Medical Records Director may supervise medical records staff, providing training, scheduling, and performance oversight to ensure compliance with HIPAA, documentation standards, and facility policies.

Qualification

Education and/or Experience

• Associate or bachelor's degree in Health Information Management preferred


• Certification as a Registered Health Information Technician (RHIT) or similar credential preferred


• Minimum 2 years of experience in medical records or health information management, preferably in long-term care


• Strong knowledge of HIPAA, Medicare/Medicaid documentation standards, and SNF regulations


• Proficiency in EHR systems and Microsoft Office


• Excellent organizational, communication, and problem-solving skills


• Ability to manage multiple priorities and meet deadlines

Physical Demands

• Frequent sitting, typing, and reviewing documents


• Occasional walking, standing, and lifting up to 25 lbs


• Ability to focus in a busy environment and handle confidential information with discretion

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• The noise level in the work environment is usually low to moderate.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.