Medical Receptionist - Wilson County Emergency Services (Nights)

Vanderbilt University Medical Center; Lebanon (TN); On-site; USD 22,000 - 33,000; Full time

Job summary

Vanderbilt University Medical Center in Tennessee is seeking a nursing support associate to assist the nursing staff and physicians with processing and implementing orders for patients. This role reports to the charge nurse and Clinical Director of the unit, collaborating with the healthcare team to ensure quality care.

Three 12-hour shifts are offered, with rotation based on unit need and no guaranteed days off.

Qualifications

• Interpersonal communication skills are required for this position.
• Ability to be self-directed and maintain quality focus is essential.
• Commitment to following hospital policies and procedures.

Responsibilities

• Accurately transcribes physician orders.
• Answers patient call lights and relays messages to staff promptly.
• Assists physicians with obtaining needed information on patients.
• May assist nurses with tasks as needed.
• May assist with moving, transferring, bathing and other patient ADLs.
• Adheres to infection control standards and safety policies.
• Filing and administrative tasks as needed.

Skills

Interpersonal communication

Self-directed

Quality focus

Education

High School Diploma or GED

Job description

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region's largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you'll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

Emergency Services

Job Summary:

Assists the nursing staff and physicians with processing and implementing orders care for various patients within the facility. Reports directly to the charge nurse and Clinical Director of the unit. This position works in conjunction with other members of nursing service, ancillary services, physicians, patients, and families. It collaborates with various members of the healthcare team to ensure quality of care across the continuum. Requires the ability to be self-directed and quality focused. Interpersonal communication skills are a necessary function of this position.

POSITION HOURS

Three (3) 12-hour shifts

6:45 p.m. - 7:15 a.m.

Rotating based on unit need.

No specific workdays or days off can be guaranteed.

Key Responsibilities

• Accurately transcribes physician orders
• Answers patient call lights and relays messages to staff in a timely manner
• Assists physicians with obtaining needed information on patients
• May assist nurses with tasks if needed
• May assist with moving, transferring, bathing, dressing and other patient ADL's if needed
• Adheres to practices and policies outlined to ensure patient safety
• Follows infection control standards
• Filing as needed

Technical Capabilities

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities

• Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.

Core Capabilities

Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications

Work Experience

Relevant Work Experience

Experience Level

Less than 1 year

Education

High School Diploma or GED

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.