Medical Receptionist/Front Desk (Full-time) - Infusion (Boulder, CO)

Boulder Medical Center Private Corp; Colorado; On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Life insurance

Paid Time Off

Paid holidays

Job summary

Boulder Medical Center (BMC) is seeking a professional Medical Receptionist/Front Desk for the Infusion Department at our Boulder, CO location. This full-time role supports patient flow, schedules appointments, screens calls, and ensures accurate patient information entry in our EMR system.

The ideal candidate will have a high school diploma, strong communication and computer skills, and a customer-service mindset.

Qualifications

• High school diploma or equivalent required.
• Associates degree or college coursework in Business/Healthcare Admin preferred.
• Experience with patient scheduling in healthcare is a plus.

Responsibilities

• Answers telephone promptly and screens patient needs for appointment type.
• Accurately records patient demographics and scheduling information in EMR.
• Schedules/reschedules/cancels appointments per provider and protocol.
• Maintains professional, courteous communication with patients and staff.

Skills

Customer service

Phone etiquette

Communication

Data entry

English grammar

HIPAA compliance

Education

High school diploma or equivalent

Associate degree/Healthcare Admin coursework preferred

Tools

EMR system

Scheduling software

Job description

Medical Receptionist/Front Desk (Full-time) - Infusion (Boulder, CO)

• LinkedIn
• Twitter
• Facebook
• Google
• Email

• Job Tracking ID : ex.2026-203-HP
• Job Location : Boulder, CO
• Job Level : Any
• Level of Education :
• Job Type : Full-Time/Regular
• Date Updated : 10/02/2026
• Years of Experience : Any
• Starting Date : Invalid Date
• Salary : $17.19 USD - $22.92 USD

Job Description

Are you seeking a professional opportunity that offers a friendly and positive work environment where you can work with helpful colleagues? Do you want to make a positive impact on your community while advancing your career? Look no further than Boulder Medical Center (BMC)!

BMC is a local, independent, and physician-owned medical group with over 20 primary and specialty care departments, 90 providers, and 325+ clinical and support professionals. Since our founding by 10 physicians in 1949, we have grown and evolved to meet the needs of Boulder County and beyond.

We currently have clinics located in Boulder (2 locations), Louisville, Longmont, and Erie.

Summary:

Boulder Medical Center (BMC) is seeking customer service oriented candidates to join our Receptionist team! This position is Full time benefit eligible working 40 hours per week Monday - Friday and is based at the BMC Broadway location (2750 Broadway St. Boulder, CO 80304) working in our Infusion Department.

Job Perks:

• Full-time employees are eligible for medical / dental / vision, flexible spending, and company-paid life insurance as well as several voluntary benefit options, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually.
• Day shift schedules.
• Experience working with both primary care and specialty care clinics.

Job Duties:

• Answers the telephone promptly, evaluating patient needs to determine appointment type.
• Summarizes appointment details prior to ending the phone call.
• Manages all phone functionalities such as transfers, placing callers on hold, forwarding phone to afterhours message system, etc.
• Accurately records patient name, numbers and demographic information using correct spelling and punctuation.
• Schedules / reschedules / cancel appointments according to provider preference and scheduling protocol.
• Navigatesand operates Electronic Medical Records system, arriving patient for appointments andinputting relevant information as needed.

Experience and Skills

• Must use good judgment, professionalism and discretion when screening telephone calls, answering inquires and relaying appropriate information.
• Ability to work under pressure and maintain phone etiquette using tact and diplomacy.
• Must have excellent customer service and communication skills.
• Strong computer and data entry skills.
• Must possess strong grammar and spelling ability as well as the ability to read, write and understand the English language.
• Neat, well-groomed appearance and courteous manner.
• Knowledge of medical terminology and HIPAA compliance, preferred.

Education

• High school diploma or equivalent
• Associates Degree or some college coursework in Business or Healthcare Administration, preferred.

Experience

• One (1) year of previous work experience involving public contact, preferably with heavy phone experience.
• Previous experience with patient scheduling in a hospital or clinic setting preferred.
• Bi-lingual ability (Spanish), a plus.

The starting hourly pay range for this position is commensurate with experience:

• $17.19 - $22.92/hour

This position will be posted for a minimum of three days, subsequently until filled.

Location:

• Boulder, CO.

IMPORTANT: APPLICANTS PLEASE READ
Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, marital status, ancestry, physical or mental disability, veteran status or sexual orientation. Solely to help us comply with federal and state Equal Opportunity record keeping, reporting, and other legal requirements, we request that you complete this data information questionnaire.
PLEASE NOTE:
Refusal to complete this information will not subject any applicant or employee to adverse treatment. The information that you provide will be recorded and maintained in a confidential file, separate from all other records. This information will not be used in consideration for your employment.

• Male
• Female
• I Decline To Answer

Ethnicity

• Hispanic or Latino (Persons of Mexican, Puerto Rican, Cuban, South or Central America, or other Spanish culture or origin, regardless of race)
• White or Caucasian (Not Hispanic or Latino) - Persons having origins in any of the original peoples of Europe, the Middle East or North Africa.
• Black or African American (Not Hispanic or Latino) - Persons having origins in any of the black racial groups of Africa.
• American Indian or Alaskan Native (Not Hispanic or Latino) - Persons having origins in any of the original people of North and South America and maintain cultural identification through tribal affiliation or community recognition.
• Asian (Not Hispanic or Latino) - Persons having origins in the Far East, Southeast Asia or the Indian subcontinent including Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand and Vietnam.
• Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - Persons having origins in Hawaii, Guam, Samoa or other Pacific Islands.
• Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five race categories.
• I Decline

Voluntary Self-Identification of Disability

Form CC-305 OMB Control Number 1250-0005

Page 1 of 1 Expires 04/30/2026

Why are you being asked to complete this form?

We may be a federal contractor or subcontractor. The law requires us to provide equalemployment opportunity to qualified people with disabilities. We have a goal of having at least 7% ofour workers as people with disabilities. The law says we must measure our progress towards this goal. Todo this, we must ask applicants and employees if they have a disability or have ever had one. People canbecome disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer isconfidential. No one who makes hiring decisions will see it. Your decision to complete the form and youranswer will not harm you in any way. If you want to learn more about the law or this form, visit theU.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website atwww.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major lifeactivities.” If you have or have ever had such a condition, you are a person with a disability.Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or hard of hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, orcongenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder,schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, legbrace(s) and/or other supports
• Nervous system condition, for example,migraine headaches, Parkinson's disease, multiplesclerosis (MS)
• Neurodivergence, for example,attention-deficit/hyperactivity disorder(ADHD), autismspectrum disorder,dyslexia, dyspraxia, other learningdisabilities
• Partial or complete paralysis (anycause)
• Pulmonary or respiratory conditions, forexample, tuberculosis, asthma,emphysema
• Yes, I Have A Disability, Or Have A History/Record Of Having A Disability
• No, I Don't Have A Disability, Or A History/Record Of Having A Disability
• I don't wish to answer