Medical Receptionist

Bristol Bay Area Health Corporation; Togiak (AK); On-site; USD 40,000 - 56,000; Full time

Job summary

Bristol Bay Area Health Corporation in Alaska seeks a Medical Receptionist (Itinerant) to serve as the first point of contact for patients, handling front-desk and administrative tasks at village clinics. Responsibilities include patient registration, scheduling, insurance verification, and coordinating patient travel in a HIPAA-compliant manner.

The role requires strong customer service, basic EHR proficiency, and travel to various clinics.

Qualifications

• High school diploma or equivalent.
• Prior office or medical office experience preferred.
• Basic computer and EHR skills; ability to type 40 wpm.
• Proficient with multi-line phones and office equipment.
• Strong customer service and communication skills.
• Organized, dependable, and able to multitask.
• Ability to maintain confidentiality and HIPAA compliance.
• CPR/BLS certification (or ability to obtain).
• Willingness to travel for training/workshop.

Responsibilities

• Register patients, verify insurance, and enter data into the EHR.
• Schedule appointments and manage check-in/check-out.
• Collect and verify Medicaid, HPE, and sliding fee applications.
• Answer and route phone calls; assist patient inquiries.
• Coordinate Medicaid travel and prepare required documentation.
• Scan, fax, file, and manage clinic documents.
• Maintain reception and waiting areas.
• Assist with patient surveys and customer comments.
• Order office supplies and maintain clinic files.
• Coordinate scheduling and outreach with BBAHC departments.
• Train staff on registration procedures as needed.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Attention to detail

Confidentiality

HIPAA compliance

Education

High school diploma or equivalent

Tools

EHR software

MS Office

Telephone systems

Job description

Job Summary

The Medical Receptionist (Itinerant) is the first point of contact for patients and provides front-desk and administrative support for the village clinic. This role is responsible for patient registration, scheduling, insurance verification, and coordinating patient travel while maintaining strict confidentiality and HIPAA compliance.

The Medical Receptionist (Itinerant) is the first point of contact for patients and provides front-desk and administrative support for the village clinic. This role is responsible for patient registration, scheduling, insurance verification, and coordinating patient travel while maintaining strict confidentiality and HIPAA compliance.

Responsibilities

• Register patients, verify insurance, and enter data into the EHR
• Schedule appointments and manage check-in/check-out
• Collect and verify Medicaid, HPE, and sliding fee applications
• Answer and route phone calls; assist patient inquiries
• Coordinate Medicaid travel and prepare required documentation
• Scan, fax, file, and manage clinic documents
• Maintain reception and waiting areas
• Assist with patient surveys and customer comments
• Order office supplies and maintain clinic files
• Coordinate scheduling and outreach with BBAHC departments
• Train staff on registration procedures as needed
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent
• Prior office or medical office experience preferred
• Basic computer and EHR skills; ability to type 40 wpm
• Proficient with multi-line phones and office equipment
• Strong customer service and communication skills
• Organized, dependable, and able to multitask
• Ability to maintain confidentiality and HIPAA compliance
• CPR/BLS certification (or ability to obtain)
• Willingness to travel for training/workshop

Reports: CHAP Assistant Manager