Medical Receptionist

Summit Health Management; New Hanover Township (NJ); Hybrid; USD 25,000 - 29,000; Full time

Job summary

CityMD in East Hanover, NJ is seeking a friendly Medical Receptionist (PSR) to welcome patients, register them, and coordinate visits with the care team. You will handle intake, data entry, and paperwork while maintaining a courteous, efficient patient experience.

Strong communication, multitasking, and basic computer skills are essential. The role may involve bilingual communication depending on location and patient needs.

Qualifications

• High School Degree or GED required.
• Excellent verbal, written, and interpersonal communication skills.
• Experience in high-volume/high-intensity service industry preferred.
• Detail-oriented and a team player.
• Willing to be flexible/adaptable in evolving environment.
• Bilingual language skills required or preferred based on site location.

Responsibilities

• Greeting and welcoming patients.
• Organizing and coordinating patient intake and other appointments.
• Entering/updating patient information in system.
• Assisting patients with completion of paperwork.
• Scanning, updating and filing medical records.
• Answering phone calls and inquiries promptly and politely.
• Processing medical insurance information, verifying eligibility.
• Handling cash and co-payments accurately.
• Providing outstanding customer service to every patient.
• Informing site manager of waiting room wait times and inquiries.

Skills

Verbal communication

Written communication

Interpersonal skills

Keyboarding speed

Bilingual

Customer service

Detail oriented

Team player

Education

High School Diploma or GED

Job description

## Medical ReceptionistApply: East Hanover, NJ: Full time: Posted Today: R54298# **About Our Company**We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.**Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.# **Job Description**The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD. The person in this position is responsible for registering patients and coordinating with the rest of the team to provide a timely turnaround for the patient. This individual responds to patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person and is responsible for all paperwork associated with patient registration. **Essential Functions/Responsibilities*** Greeting and welcoming patients* Organizing and coordinating patient in-take and other appointments* Accurately enters/updates patient information in system* Assisting patients with completion of paperwork when necessary* Scanning, updating and filing medical records* Answering phone calls, questions, etc. in a prompt and polite manner* Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate)* Handling cash and co-payments accurately and responsibly* Providing outstanding customer service to every patient* Informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc.**Qualifications*** A High School Degree or GED* Happy, welcoming, and can-do attitude with patients and coworkers* Experience working in any high-volume/high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment) preferred* Excellent verbal, written, and interpersonal communication skills* Detail-oriented and a team player* Computer Proficiency and superior keyboarding skills (approximately 55 wpm)* Flexible/adaptable nature to work in a continuously evolving environment* Passion for helping others in a healthcare environment* Ability to effectively interact with physicians, patients and other staff members* Bilingual language skills required or preferred based on site location.**Physical requirements**Ability to sit and stand for periods of time. Heavy computer use required.#INDPSRRN**Pay Rate:** $18.25 per hourThe provided compensation amount is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.