Medical Receptionist

CoreLife Healthcare; Germantown (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

A healthcare service provider in Germantown, MD is looking for a Medical Receptionist to enhance the patient experience through exceptional customer service. Responsibilities include managing check-in/check-out, handling insurance processes, and scheduling appointments. Candidates should have medical front office experience and a valid CPR license. The role offers a competitive hourly rate and a values-based workplace culture.

Benefits

Medical, dental, and vision insurance

Paid time off

7 paid holidays

Wide range of ancillary benefits

Qualifications

• Experience with medical insurance processes is required.
• Knowledge of medical terminology is required.
• Passion for changing lives through patient care.

Responsibilities

• Manage patient check-in/check-out processes.
• Handle insurance processes and payments.
• Schedule follow-up appointments.

Skills

Customer service skills

Critical thinking

Problem-solving

Communication skills

Education

One year of medical front office experience

Valid CPR license

Job description

Overview

Medical Receptionist – Germantown, MD. Do you aspire to play a pivotal role in enhancing the patient experience with your exceptional customer service skills? This opportunity focuses on coordinating patient care and supporting a team dedicated to addressing obesity and chronic illnesses through integrated care.

At CoreLife, we address obesity and related conditions with an integrated care model that combines medical treatment, nutritional guidance, behavioral support, and personalized exercise regimens. In partnership with MedStar Health, CoreLife aims to combat obesity as a disease and revolutionize healthcare delivery to make a tangible difference in patients’ lives.

Responsibilities

• Provide an exceptional patient experience by managing check-in/check-out and assisting with required paperwork
• Handle medical insurance processes, collect payments and manage balances
• Schedule follow-up appointments
• Answer the telephone professionally and in a timely manner
• Maintain clinic appearance and cleanliness
• Serve as the primary point of contact for prospective patients
• Educate referred patients about CoreLife services and programs

Qualifications

• One year of medical front office experience
• Knowledge of medical terminology and familiarity with medical insurance
• Passion for changing lives, one patient at a time
• Valid CPR license
• Strong critical thinking, problem-solving, decision-making, interpersonal, communication, and customer service skills

What you can expect

• Values-based culture
• Competitive hourly rate ($17–$19)
• Medical, dental, and vision insurance
• Wide range of ancillary benefits
• Paid time off
• 7 paid holidays

CoreLife is an Equal Opportunity Employer. APPLY NOW

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales, General Business, and Education

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CoreLife is an Equal Opportunity Employer. APPLIED VACANCY NOTES: This description reflects the current opening and responsibilities as listed by CoreLife.