Medical Receptionist

United Health Centers; Fresno (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off and holidays

401k with matching

Educational Assistance

Employee discounts

Job summary

United Health Centers in Fresno, CA is seeking a front office Medical Receptionist to join our team. You will be the first point of contact for patients visiting our health centers and help manage patient flow, scheduling, and front desk duties with care and professionalism.

We value bilingual English/Spanish candidates, high school completion, and 2 years' healthcare experience. Benefits include medical, dental, vision, PTO, 401(k) matching, and educational assistance.

Qualifications

• High School graduate or GED required.
• Completed training program in Medical Office Assisting from Accredited College, preferred.
• 2 years of experience in a healthcare setting, preferred.

Responsibilities

• Provides prompt clerical support; promotes a smooth patient flow; collects and records data accurately; maintains order of the front office, equipment and supplies.
• Communicates with supervisor and staff, ensuring confidentiality and professionalism.
• Greet patients, answer phones, schedule appointments and assist with check-in/check-out processes.
• Support clinic management with front desk tasks and flexibly adjust hours as needed.
• Maintain privacy compliance and patient confidentiality in all interactions.

Skills

Bilingual EN/ES

Customer service

Attention to detail

Communication

Multitasking

Office software

Education

High School Diploma/GED

Medical Office Training

Job description

We are recruiting for front office Medical Receptionists to join our team in one of our state of the art health centers. Consider joining the team to leave a lasting impact in your local community as you can look forward to being the first point of contact for our patients visiting our health centers.

Our Medical Receptionists are dedicated team members that help us elevate our patient care to new heights. In this crucial role, you are on the front lines with patients addressing each patient with care, compassion, and advocacy. If you love serving the community and caring for people, you might be our next Medical Receptionist!

Works closely with the Medical Reception Supervisor and other members of the clinic management team to

• Provides prompt clerical support; promotes a smooth patient flow; collects and records data accurately; maintains order of the front office, equipment and supplies.
• Achieves the organizational mission to provide health care access for all the members of the community. Helps make sure patients and families get the care they need when they need it.
• Consistently and openly communicates with supervisor and all staff.
• Works flexible or extended hours where necessary.
• Participates in health center in-services and meeting, listening and respecting others’ ideas.
• Abides by Rules of Confidentiality.

EDUCATION

• High School graduate or GED is required
• Completed training program in Medical Office Assisting from Accredited College, preferred.

PRIOR EXPERIENCE

• 2 years of experience in a healthcare setting, preferred.

LICENSE/CERTIFICATION

• Possess a valid Driver’s license.

SKILLS

• Bilingual (English/Spanish) is preferred but not required.
• Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player
• Customer-service oriented
• Familiar with adult learning and general training techniques
• Positive professional insight
• Flexibility and dependability
• Demonstrated good problem-solving skills; sound judgment
• Effective leadership/supervisory skills
• Modern office practices and procedures including email
• Intermediate computer skills
• Attention to detail and excellent follow-through on work tasks
• Able to handle multiple tasks simultaneously

PHYSICAL REQUIREMENTS

• Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels).
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff.
• Must be able to read memos, computer screens, personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn.

The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $22 an hour. Our salaries are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes

• Medical, Dental, and Vision insurance with low premium cost
• Paid time off and paid holidays
• 401k plan with matching contribution
• Educational Assistance
• Employee discounts and more!